Technical Customer Service Advisor
Job Description: • Do you like to help others solve their technology issues? • Do you keep up with the latest trends in technology, and are you always interested in learning more? • Are you always interested in learning more? Requirements: • Be at least 18 years or older • Have a High School Diploma, or equivalent • Be able to successfully pass a criminal background check • Have at least six months of customer service experience • Have high speed internet access meeting the following speeds: download = ≥10, upload ≥3, Ping ms <175 (no Wi-Fi or satellite internet, you must have ethernet connections) • Preferably, have previous Contact Center and/or work from home experience • Have strong computer knowledge, including ability to accurately type at least 30 wpm; familiarity with iOS and/or macOS, or comparable technology is preferred • Have a workspace that can only be accessed by you during your work hours • Be able to work independently with discipline and motivation to succeed in a virtual environment • Have excellent English written and verbal communication skills • Be courteous and friendly with a high degree of professionalism • Thrive in a fast-paced work environment Benefits: Apply tot his job