Technology Control Analyst

Piper Sandler is a leading investment bank focused on connecting capital with opportunity. They are seeking a Technology Control Analyst to support technology governance, operational resiliency, and risk management across the firm, with responsibilities including business continuity planning and vendor management. Responsibilities Support review and updating of Business Continuity Plans (BCPs) and runbooks for various business lines Assist in conducting testing for vendor and internally hosted applications to improve failover times and align Recovery Time Objectives (RTOs) Help maintain the firm’s Crisis Communication tools and ensure employee data is accurate for emergency notifications Coordinate planned power outages and maintenance visits (HVAC, UPS, controls monitoring) Participate in post-incident reviews and document resiliency improvements Support mapping of applications and services to vendors for improved tracking and visibility Develop advanced reports utilizing complex queries and pivot tables in Excel and PowerBI Ensure all vendors are assessed and follow the vendor management process collaborating with both vendor contacts and internal vendor owners Gather relevant ESG information for annual reporting Assist with design and testing of processes in ServiceNow related to Change, Incident, and Problem Management Facilitate regular technology production operations reporting to review and align on change, incident, and problem management Review and update training materials and procedures for technology teams Prepare and update technology control dashboards and monthly reports and reviews Assist with technology control projects and enhancements Support lifecycle management of physical and electronic records, identifying documents for destruction to reduce storage costs and mitigate legal risk Assist in reconciling retention schedules against regulatory requirements (e.g., FINRA) and identify compliance gaps Analyze vendor invoices for accuracy and support development of automated reconciliation solutions Administer physical security systems (Brivo, Alta) including managing platform access globally Resolve badge access break-fix issues and generate ad-hoc access reports Coordinate with facilities teams on security system maintenance, upgrades, and decommissioning projects Conduct periodic badge access audits Skills 1-3 years of relevant experience in business analysis, technology operations, IT service management, or risk management Bachelor's degree Strong proficiency in Microsoft Excel (pivot tables, complex formulas, data manipulation) Critical thinker with self-directed approach and ability to influence change Strong communication and analytical skills Motivated self-starter with drive to learn business objectives and products Detail-oriented with ability to manage multiple priorities Experience collaborating with cross-organizational groups Willingness to travel as needed Experience with ServiceNow or similar ITSM platforms Knowledge of ITIL v4 framework Experience with PowerBI or data visualization tools Process automation experience Understanding of business continuity principles Familiarity with regulatory requirements (FINRA, SEC) Company Overview Piper Sandler Companies (NYSE: PIPR) is a leading investment bank driven to help clients Realize the Power of Partnership®. It was founded in 1895, and is headquartered in Minneapolis, Minnesota, US, with a workforce of 1001-5000 employees. Its website is Company H1B Sponsorship Piper Sandler has a track record of offering H1B sponsorships, with 5 in 2025, 7 in 2024, 6 in 2023, 4 in 2022, 3 in 2021, 2 in 2020. Please note that this does not guarantee sponsorship for this specific role.