Trade Services Associate

First National Bank of Omaha is committed to the success of its employees and is seeking a Trade Services Associate. This role involves advising customers on Global Trade Services products, managing trade processes, and ensuring compliance with banking regulations. Responsibilities Advise customers regarding all aspects of the commercial letter of credit, standby letter of credit, and/or documentary collection process including applications, issuances, amendments, payments, and general consultations. Handle complex issues and situations as they arise. Advise account officers and affiliate/correspondent banks regarding customer inquiries and requests Understand, follow, and stay current on changes in the UCP600, ISP98, URC522, ISBP, Incoterms, and any other rules, procedures, and issues pertaining to Trade Services and Trade Finance Follow the steps outlined in the Global Banking Group procedures documents covering the various trade services transactions Perform detailed examinations according to standard banking procedures of documents submitted for payment/negotiation under letter of credit and documentary collection transactions Handle each transaction and customer correspondence in an efficient and timely manner Examine documents against the related credit according to applicable standard banking procedures Maintain accurate records related to trade services transactions and ensure compliance with applicable bank and/or standard industry practices Report any suspicious activity according to First National Bank policy/procedures Create and maintain customer and transaction files according to the procedure(s) established by the department Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to your job duties Complete compliance training and adhere to internal procedures and controls, as required Report any known violations of compliance policy, laws, or regulations Report any suspicious customer and/or account activity If applicable, ensure direct reports meet the above requirements and take action to address employee performance issues Exhibit professional behavior and promote positive working relationships Maintain regular and predictable attendance Skills Bachelor's Degree or equivalent work experience Ability to prioritize production workload; work diligently, organized, detail-oriented Experience in consulting and relationship building with internal and external teams Certified Documentary Credit Specialist (CDCS) Benefits Medical, Dental, Vision Insurance 401k, With Matching Contributions Time Off Programs Health Savings Account (HSA)/Dependent Care Employee Banking Growth Opportunities Tuition Assistance Short-Term/Long-Term Disability Insurance Company Overview First National Bank Ghana received a universal banking license from the Bank of Ghana during the second half of 2015 with Richard Hudson as Chief Executive Officer. It was founded in 2017, and is headquartered in Ridge, Volta, GHA, with a workforce of 501-1000 employees. Its website is