Training Coordinator - Black Hat

Informa is a leading company in B2B events, focusing on creating influential festivals. The Training Coordinator will be responsible for producing and delivering high-quality training content for Black Hat's events, collaborating with various teams to ensure the training offerings meet cutting-edge standards. Responsibilities Support needs assessments and gap analyses to identify relevant cybersecurity training topics and skill-sets Work with SMEs to design courses, labs, workshops, and hands-on components Develop instructional materials, slide decks, exercises, assessments, labs, and reference materials Incorporate adult-learning best practices and varied modalities (instructor-led, virtual instructor-led, hands-on, blended, self-paced) Support production design and coordinate training content (preparing materials, securing lab environments, tools, platforms, etc.) Manage timelines, deliverables, and logistics to ensure modules are production-ready Support content localization / adaptation as needed for different geographies Coordinate rehearsal / dry-run sessions with instructors to refine delivery Support selection and implementation of tools and platforms for eLearning, virtual classroom, lab infrastructure, multimedia, etc Ensure that learning and lab environments function properly Manage content within Learning Management Systems (LMS) or similar delivery platforms Ensure compatibility, accessibility, and usability of all training resources (e.g. WCAG, Section 508, multilingual support if needed) Collect feedback from participants and instructors Monitor metrics of learning effectiveness (participant satisfaction, mastery of skills, post-training outcomes) Support refinement of content and delivery based on evidence and feedback Ensure consistency in instructional quality across all courses Serve as liaison between Black Hat, external instructors / SMEs, internal teams (tech, marketing, operations) Facilitate content development sessions, review cycles, and ensure subject matter expertise is appropriately integrated Ensure alignment with Black Hat’s brand, style, security standards, and regulatory / legal guidelines Support production of digital assets (video, recorded labs, supplementary media) for on-demand or hybrid training offerings Skills Typically 1-2 years in instructional design / learning experience design, preferably with experience in technical / cybersecurity content Experience with eLearning authoring tools (e.g. Articulate Storyline, Rise, Captivate), virtual or hands-on lab platforms, multimedia editing, LMS management Comfortable with producing or managing video, audio, graphics; or working with vendors for these Strong organization, ability to handle multiple concurrent training productions, meet deadlines, manage budgets Excellent written and spoken communication, ability to edit and proofread content; must collaborate effectively with SMEs and cross-functional teams Ensures content accuracy, consistency, style, polish, and usability Comfortable working in fast-paced, evolving environments; able to adjust content and delivery to meet varied learner needs / event formats (in-person, virtual, hybrid) Bachelor's degree in Instructional Design, Education, Learning Sciences, Cybersecurity, or related field preferred. Advanced degree is a plus Solid understanding of cybersecurity / information security domains (e.g. penetration testing, exploit development, incident response, cloud security, digital forensics). Ability to work with SMEs to translate advanced technical topics Prior experience with conference-style training programs Experience in or passion for cybersecurity research, labs, or community (e.g. CTFs, exploits, open source) Experience with multimedia production / video editing Familiarity with multilingual content and/or localization workflows Experience with compliance / accreditation in training Familiarity with virtual lab providers or cloud environments for hands-on training Benefits Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment Broader impact: take up to four days per year to volunteer, with charity match funding available too Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more Recognition for great work, with global awards and kudos programs As an international company, the chance to collaborate with teams around the world Company Overview Informa is a business intelligence, academic publishing, knowledge, and events group. It was founded in 1998, and is headquartered in London, England, GBR, with a workforce of 10001+ employees. Its website is