TTEC Work from Home Customer Support Representative
Join TTEC as a Work from Home Customer Support Representative! Enjoy the flexibility of working from the comfort of your home while providing top-notch customer support. Earn competitive compensation and be part of a dynamic team dedicated to customer satisfaction. TTEC values your skills and offers a rewarding work environment. Don't miss this opportunity to elevate your career while enjoying the benefits of remote work. Apply now and be a crucial part of delivering exceptional customer experiences with TTEC. Key Responsibilities: • Respond to customer inquiries via phone, email, and chat in a prompt and professional manner. • Provide accurate information and assistance regarding products or services. • Troubleshoot and resolve customer issues with a focus on first-call resolution. • Maintain customer records by updating account information. • Follow company policies and procedures while delivering high-quality service. • Collaborate with team members to address complex customer issues. Qualifications: • Previous customer service experience preferred. • Excellent communication skills, both written and verbal. • Strong problem-solving and decision-making abilities. • Ability to work independently and adapt to a fast-paced environment. • Comfortable using technology and navigating multiple systems simultaneously. • Dedicated home office space with a reliable high-speed internet connection. • High school diploma or equivalent; college degree is a plus. Benefits: • Competitive salary and performance-based incentives. • Comprehensive training and ongoing development opportunities. • Health, dental, and vision insurance. • 401(k) retirement savings plan. • Work from the comfort of your home. How to Apply: If you are enthusiastic about delivering exceptional customer experiences and enjoy the flexibility of working from home, we want to hear from you! Please submit your resume and a cover letter outlining your relevant experience and why you're interested in joining TTEC. TTEC is an equal opportunity employer and values diversity in its workforce. Apply tot his job Apply tot his job