US Enterprise Sustainability Systems Manager
About the position Responsibilities • Administer and maintain the SaaS enterprise sustainability platform, ensuring optimal performance and reliability • Support the integration of sustainability metrics into financial reporting processes, ensuring compliance with regulatory frameworks like CSRD to meet EU regulations • Collaborate with Sustainability office leadership and software OEM teams to create new reports and functionality, as needed • Stay informed about updates, best practices, and new features related to the SaaS sustainability platform, including its role in regulatory compliance and financial disclosures • Serve as system administrator, either primary or secondary, for other of our digital tools administered within the Digital Finance team • Monitor system operations to ensure data accuracy, consistency, and security, especially auditability of the data with limited assurance providers • Manage user accounts and access permissions in alignment with organizational policies, providing utilization metrics where applicable • Monitor and report license utilization to stay compliant with licensure contracts and highlight any potential need for license modifications • Troubleshoot and resolve system-related issues in a timely manner • Provide technical support and training to users to maximize system adoption and efficiency • Perform and document necessary controls activities and documentation • Document processes, procedures, and troubleshooting guidelines, maintaining consistent governance and compliance practices • Understand system backups and disaster recovery procedures • Manage a routine cadence of communication with the user community, where applicable • Participate as a key member of the broader Digital Finance team in alignment with department operating procedures • Participate in special projects and perform other duties as required Requirements • Proven experience as a system administrator, preferably with enterprise-wide platforms • Familiarity with the SaaS sustainability platform (e.g. Watershed) or comparable tool • Strong understanding of user access protocols, data integrity, and troubleshooting practices • Understanding of ESG related data formats and standards • Strong focus on internal and external customer service • Strong listening skills to interpret business intentions, challenges, and opportunities • Ability to articulate digital technology interactions and anticipated outcomes, and risks, to stakeholders • Excellent problem-solving and analytical skills • Strong skills in reading and interpreting data results • Naturally curious, capable, and motivated to advance technology for process improvement • Advanced knowledge of bolthires Office 365 suite products (Excel, Word, PowerPoint, Outlook, Access, TEAMS, SharePoint, Power BI, Power Automated, Visio, etc.) Nice-to-haves • Typically a Bachelor's Degree or global equivalent in related discipline • Master's degree or global equivalent preferred • May hold two or more industry certifications Benefits • Medical, Dental and Vision Coverage • 401K Plan with Company Match • PTO • Paid Parental Leave • Income Protection • Work Life Assistance Program • Flexible Spending Accounts • Educational Benefits • Worldwide Scholarship Program • Volunteer Opportunities Apply tot his job Apply tot his job