**Virtual Customer Service/Sales Representative – Unlocking Exceptional Benefits for Families at blithequark**

Are you a charismatic and results-driven professional with a passion for delivering exceptional customer experiences? Do you thrive in a dynamic, fast-paced environment where no two days are ever the same? If so, we invite you to join blithequark as a Virtual Customer Service/Sales Representative, where you'll play a vital role in helping families protect their loved ones with supplemental benefits that go beyond what their employer covers. At blithequark, we're dedicated to providing innovative solutions that empower individuals and families to take control of their well-being. Our Virtual Customer Service/Sales Representatives are the face of our organization, and we're seeking talented individuals who can build strong relationships with our clients, understand their unique needs, and provide personalized solutions that exceed their expectations. **About blithequark** blithequark is a leading provider of supplemental benefits that help families navigate the complexities of healthcare, financial security, and personal well-being. Our mission is to empower individuals and families to make informed decisions about their benefits, ensuring they have the support they need to thrive. With a commitment to excellence, innovation, and customer satisfaction, we're shaping the future of benefits and wellness. **Key Responsibilities** As a Virtual Customer Service/Sales Representative at blithequark, you'll be responsible for: * Reaching out to individuals who have requested more information on the benefits we offer, and scheduling Zoom meetings to discuss their options * Customizing new benefit plans and adjusting existing plans to fit the current needs of each client, ensuring they receive the best possible coverage * Establishing and maintaining relationships with existing and new clients, providing exceptional customer service and administrative support as needed * Performing benefit reviews for existing clients, helping with claims or adjustments, and ensuring all documentation is accurate and complete * Responding to and resolving client questions and concerns regarding their benefits, providing timely and effective solutions * Collaborating with internal teams to ensure seamless communication and support for our clients **Essential Qualifications** To succeed in this role, you'll need: * 1-2 years of experience in customer service, sales, or a related field, with a proven track record of success * Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues * Ambition, motivation, and a drive to succeed in a fast-paced environment * Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines * Proficiency in Microsoft Office and Google Suite, with experience using CRM software and other technology platforms * A high school diploma or equivalent, with a bachelor's degree preferred **Preferred Qualifications** While not required, the following qualifications would be a plus: * Experience working in the benefits or insurance industry * Familiarity with supplemental benefits, such as medical, dental, vision, and hearing insurance * Certification in customer service, sales, or a related field * Experience using Zoom or other video conferencing platforms * Fluency in a second language **Skills and Competencies** To excel in this role, you'll need to possess: * Strong communication and interpersonal skills, with the ability to build trust and rapport with clients * Excellent problem-solving and analytical skills, with the ability to think critically and creatively * Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines * Proficiency in Microsoft Office and Google Suite, with experience using CRM software and other technology platforms * A customer-centric mindset, with a focus on delivering exceptional service and support * A results-driven approach, with a focus on meeting and exceeding sales targets and client satisfaction goals **Career Growth Opportunities and Learning Benefits** At blithequark, we're committed to helping our employees grow and develop their skills and careers. As a Virtual Customer Service/Sales Representative, you'll have access to: * Comprehensive paid training program, with ongoing support and coaching to ensure your success * Opportunities for career advancement and professional growth, with a focus on developing your skills and expertise * Collaborative and dynamic work environment, with a focus on teamwork and open communication * Flexible work schedule, with the ability to work from home or in our offices, depending on your preferences **Work Environment and Company Culture** At blithequark, we're passionate about creating a work environment that's inclusive, supportive, and empowering. Our company culture is built on: * A commitment to excellence, innovation, and customer satisfaction * A focus on teamwork and open communication, with a collaborative and dynamic work environment * A culture of continuous learning and development, with opportunities for growth and professional growth * A flexible and adaptable approach, with a focus on meeting the changing needs of our clients and employees **Compensation, Perks, and Benefits** As a Virtual Customer Service/Sales Representative at blithequark, you'll enjoy: * Competitive salary, with a base salary range of $65,000 to $68,500 per year, depending on experience * Weekly performance-based pay and bonuses, with opportunities for additional compensation based on sales targets and client satisfaction goals * Comprehensive benefits package, including medical, dental, vision, and hearing insurance, as well as company stock options and a 401(k) plan * Flexible work schedule, with the ability to work from home or in our offices, depending on your preferences * Opportunities for career advancement and professional growth, with a focus on developing your skills and expertise **How to Apply** If you're a motivated and results-driven professional with a passion for delivering exceptional customer experiences, we invite you to apply for the Virtual Customer Service/Sales Representative role at blithequark. Please submit your resume and a cover letter outlining your qualifications and experience, and we'll be in touch to discuss your application. Apply for this job