Walgreens Job Opportunity – MySmartPros

Walgreens Job Opportunity Job Responsibilities: Call Center Representative Salary: $20-30 /Hour Company: Walgreens Location: Orlando, USA Educational Requirements: Bachelor Degree Full Job Description : As per state and government guidelines, performs information section and patient enlistment. Answerable for goal of outsider oddballs and answering high volume client requests, working under direct oversight. Keeps guideline working methodology and performs obligations as per Organization arrangements and systems. Liable for utilizing drug store frameworks to get patient and medication data. Obligations might differ in light of relegated division. Walgreens Job Opportunity Work Liabilities Utilizing Walgreens solution information passage strategies and rules, processes new tolerant enlistment by entering information into fitting framework. Handles patient medicine demands inside HIPAA rules and enters top off orders for handling. Investigates to acquire missing solution data, and deciphers clinical contractions (SIG codes). Settle all information section related special cases. Handles correspondence to patients (inbound calls, visits, messages) and settles on outbound decisions to prescribers and patients on a case by case basis. Settle Outsider Oddballs by inspecting, gathering data, making amendments and resubmitting for handling as per individual arrangement prerequisites. Settles on phone decisions to guarantors and others to acquire data, gain supersede endorsement or in any case settle the Outsider Oddballs. Gives help to Drug specialists, both those in the office and those at different areas. Distinguishes and conveys issues to senior level staff as proper. Should acquire dynamic specialist permit or affirmation inside the initial 90 days, and keep a functioning professional permit or certificate. Fundamental Capabilities Essential level PC abilities (for instance: fire up and close down PC, use mouse to point and snap, begin and close projects, switch between programs, save records, print archives or potentially access data on-line). Fundamental Web crawlers abilities to incorporate opening a program, composing in URLs in the right area, utilizing a web search tool, bookmarking a website, exploring utilizing back/forward/stop fastens, and finishing up structures on the web. Middle of the road level keyboarding abilities (no less than 25 WPM, typing by memory, arranging records). Impart actually recorded as a hard copy and verbally. Favored Capabilities No less than 1 year of drug store specialist experience in a retail or call focus climate. Something like year and a half as a drug store professional with an endorsement/enrollment by state as conceded by the State board for Drug store or broadly perceived certificate office. Experience giving client care to inner and outer clients, including fulfilling quality guidelines for administrations, and assessment of consumer loyalty. Transitional to cutting edge level keyboarding abilities (somewhere around 35 WPM, typing by memory, organizing reports). Familiarity with Spanish and English. Apply tot his job Apply tot his job