WIC Outreach​/Retention Specialist; Remote

Position: WIC Outreach/Retention Specialist (Remote) Overview WIC Outreach/Retention Specialist (Remote) at Adelante Healthcare Position Summary The WIC Outreach/Retention Specialist is responsible for increasing participation by coordinating and conducting targeted outreach to ensure that all eligible WIC participants are aware of the program. Utilize internal reports to retain eligible participants that are not currently participating in the WIC program. Responsibilities • Develop, implement, and monitor outreach efforts as per AZ WIC policy and procedures. • Establish and develop relationships with local businesses, apartment complexes, churches, resource centers, service clubs, nonprofits, etc. in the assigned communities. • Attend community events, classes and presentations as needed to engage with the target population to build trust and encourage engagement. • Prepare and/or reproduce reports, forms, correspondence, and other material as generated by leadership. • Collaborate and work in partnership internally with Adelante Marketing team. • Document outreach and retention activities in a timely manner, using data to help with internal processes. • Explain the WIC program, the eligible population, income qualifications, and services provided such as referrals to Adelante Healthcare, nutrition education, community resources, nutritious foods, and breastfeeding. Qualifications • Bilingual (Spanish/English) preferred • High school diploma or GED from an accredited institution • Strong familiarity with the Valley • Knowledge and experience in working with people of various cultures and social status • Exceptional interpersonal skills and a love for interacting with people • Demonstrated strong organizational skills and ability to prioritize and multi-task • Ability to work some evenings and weekends • Certification to perform CPR and AED for Health Care Professionals (American Heart Association/Red Cross) • Valid AZ driver’s license and current insurance • Valid Level One Fingerprint Clearance Card issued by the Arizona Department of Public Safety for all specialty behavioral health locations Position Details • Nonessential/Additional Duties and Responsibilities: Other duties as requested or assigned Work Environment and Compliance All employees are responsible for promoting interdisciplinary communication and collaboration to enhance the delivery of quality across the health care system. Maintain an environment that supports patients and co-workers in a caring, team-based model to promote wellness and improve health outcomes. All employees are required to comply with Adelante Healthcare’s standards, including its Compliance Program and Standards of Conduct, policies and procedures and reporting of any conduct that potentially violates legal or compliance requirements. Such compliance will be considered in regular performance evaluations. Physical Demands The physical demands and work environment described here are representative of those that must be met to perform the essential functions of the job. Reasonable accommodations may be made. Physical demands include sustained sitting, standing, walking, handling objects, reaching, climbing stairs, balancing, stooping, kneeling, crouching or crawling, talking, hearing, and vision requirements. May require lifting up to 25 pounds, and occasionally up to 50 pounds with assistance. Work may involve travel to various clinic sites and exposure to weather conditions; moderate noise levels and potential health hazards in clinical settings. #J-18808-Ljbffr Apply tot his job Apply tot his job