**Work from Home Inbound Customer Service Representative – Flexible Part-Time Opportunity at blithequark**

Remote, USA Full-time
Are you looking for a flexible part-time job that fits your schedule and allows you to work from the comfort of your own home? Do you have excellent communication skills and a passion for delivering exceptional customer service? If so, we invite you to join our team at blithequark as a Work from Home Inbound Customer Service Representative! **About blithequark** blithequark is a customer-centric business that supports warehousing, information technology, and contact centers. As an affiliate company of Colony Brands, Inc., one of North America's largest, multi-channel direct-marketing companies, we are committed to providing our customers with the best possible experience. We believe in supporting the communities we work in and offer many benefits and programs that support the well-being of our employees. **Job Summary** As a Work from Home Inbound Customer Service Representative, you will be responsible for maintaining positive customer relations by addressing all types of product-related concerns, including taking orders, verifying information, tracking packages, and answering customer questions. You will work from the ease of your own home, provided that your computer meets our minimum technical requirements. We offer flexible schedules, paid training, employee discounts up to 50%, and Booster Discount Certificates that allow employees to purchase company products for free. **Key Responsibilities** * Maintain positive customer relations by addressing all types of product-related concerns * Take orders, verify information, track packages, and answer customer questions * Work from home, using your computer to navigate through multiple systems and enter information using your keyboard, including function keys, while speaking with customers on the phone * Meet or exceed performance standards and goals * Participate in ongoing training and development to improve customer service skills and product knowledge **Preferred Qualifications** * 1-2 years of customer service experience in a call center or retail environment * Excellent communication and problem-solving skills * Ability to work independently and as part of a team * Strong product knowledge and ability to learn quickly * Proficiency in using computer systems and software * Ability to work in a fast-paced environment and meet deadlines **Essential Qualifications** * 18 years or older * High school diploma or equivalent * Ability to work a flexible schedule, including evenings and weekends * Reliable high-speed internet connection * Computer that meets our minimum technical requirements (see below) **Minimum Computer Requirements** * A PC or Laptop with: + Current and supported MS Windows 11 Operating System (No Mac, Vista, Chromebook, or XP) + Processor: AMD 2.1GHZ or higher OR INTEL 1.8GHZ or higher, OR INTEL 1.7GHZ or lower; must be i3, i5, i7, or Pentium with 4 or more cores and be 2016 or newer + 4GB RAM or installed memory + 10GB of Free Hard Disk Space * Dedicated High Speed Internet: + Internet Download Speed: 4.0 MBPS + Internet Upload Speed: 2.0 MBPS + Wired Internet with a cable connection (Dial-up, Wi-Fi, Hotspots, and Satellite are not allowed) **Preferred Computer Requirements** * A PC or Laptop with: + Current and supported MS Windows 11 Operating System (No Mac, Vista, Chromebook, or XP) + Processor: AMD Ryzen 2nd Generation or newer OR INTEL i-series 8th Generation or newer with 4 or more cores and must be 2018 or newer + 8GB RAM or installed memory + 10GB of Free Hard Disk Space * Dedicated High Speed Internet: + Internet Download Speed: 10.0 MBPS + Internet Upload Speed: 5.0 MBPS + Wired Internet with a cable connection (Dial-up, Wi-Fi, Hotspots, and Satellite are not allowed) **Training Requirements** * 1st Shift Training: 2 weeks (M-F), 8:30am-3:30pm CST * 2nd Shift Training: 2 weeks (M-F), 5:00pm-11:00pm CST * Weekend Training: 3 weekends (Sa-Su), 8:00am-4:00pm CST **Benefits and Perks** * Performance Based Pay/Incentives: We provide job performance pay and incentive-based pay for the majority of our Temporary/Part-Time roles * Shift Premium pay for 2nd, 3rd, and Weekend shifts * Holiday Pay for employees returning for their fifth consecutive season * Safety and Attendance Incentives * Employee Discounts: Our employee sales program offers employee discounts on items ordered from our catalogs and selected Outlet Store. Discounts range from 45% to 50% off. * Employee Mini Stores: Discounted product offered at our multiple Employee Only Stores * Flexible Work Schedules **How to Apply** If you are a motivated and customer-focused individual who is looking for a flexible part-time job that fits your schedule, we invite you to apply for this exciting opportunity at blithequark. Please visit our website at [www.blithequark.com]( to apply online or call us at 608-328-8480 if you have additional questions. Most communication throughout the hiring process will be conducted via email, so please ensure you enter a valid email address that you check regularly when completing the application. **Equal Employment Opportunity** blithequark is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees. **Note** * This job is only open to candidates 18 years or older living in Alabama, Arkansas, Florida, Georgia, Iowa, Kansas, Louisiana, Mississippi, Missouri, North Carolina, or Wisconsin. * Most communication throughout the hiring process will be conducted via email. Please ensure you enter a valid email address that you check regularly when completing the application. * You can expect emails from [email protected] and [email protected]. To prevent these emails from ending up in your junk/spam folders, we ask that you set your email filter to unblock, whitelist, or accept emails from these addresses. Apply for this job
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