**Work from Home Inbound Customer Service Representative – Flexible Part-Time Opportunity at blithequark**

Remote, USA Full-time
Are you looking for a flexible part-time job that fits your schedule and allows you to work from the comfort of your own home? Do you have excellent communication skills and a passion for delivering exceptional customer service? If so, we invite you to join our team at blithequark as a Work from Home Inbound Customer Service Representative. **About blithequark** blithequark is a customer-centric business that supports warehousing, information technology, and contact centers. As an affiliate company of Colony Brands, Inc., one of North America's largest, multi-channel direct-marketing companies, we are committed to providing our customers with the best possible experience. We believe in supporting the communities we work in and offer many benefits and programs that support the well-being of our employees. **Job Summary** As a Work from Home Inbound Customer Service Representative, you will be responsible for maintaining positive customer relations by addressing all types of product-related concerns, including taking orders, verifying information, tracking packages, and answering customer questions. You will work from the ease of your own home, provided that your computer meets our minimum technical requirements. We offer flexible schedules, paid training, employee discounts up to 50%, and Booster Discount Certificates that allow employees to purchase company products for free. **Key Responsibilities** * Maintain positive customer relations by addressing all types of product-related concerns * Take orders, verify information, track packages, and answer customer questions * Work from home, using your own computer and internet connection * Meet or exceed performance standards, including quality, productivity, and customer satisfaction * Participate in ongoing training and development to improve skills and knowledge * Collaborate with team members to achieve business objectives and provide excellent customer service **Preferred Qualifications** * 1-2 years of experience in customer service or a related field * High school diploma or equivalent required; associate's or bachelor's degree preferred * Excellent communication and problem-solving skills * Ability to work independently and as part of a team * Strong attention to detail and organizational skills * Ability to multitask and prioritize tasks effectively * Familiarity with computer systems and software applications **Essential Qualifications** * 18 years or older * High school diploma or equivalent required * Ability to work independently and as part of a team * Strong communication and problem-solving skills * Ability to multitask and prioritize tasks effectively **Technical Requirements** * A PC or laptop with: + Current and supported MS Windows 10 or 11 Operating System (No Mac, Vista, Chromebook, or XP) + Processor: AMD Ryzen 2nd Generation or newer OR INTEL i-series 8th Generation or newer with 4 or more cores and must be 2018 or newer + 8GB RAM or installed memory + 10GB of Free Hard Disk Space * Dedicated high-speed internet: + Internet download speed: 10.0 MBPS + Internet upload speed: 5.0 MBPS + Wired internet with a cable connection (Dial-up, Wi-Fi, Hotspots, and Satellite are not allowed) * Keyboard: Function Keys (F-Keys) * Wired USB headset * Webcams are recommended (not required) * Dual monitors recommended (not required) * Minimum monitor size of 17+ inches recommended (not required) * External mouse recommended (not required) **Training Requirements** * 1st Shift Training: 2 weeks (M-F), 8:30am-3:30pm * 2nd Shift Training: 2 weeks (M-F), 5:00pm-11:00pm * Weekend Training: 3 weekends (Sa-Su), 8:00am-4:00pm **Benefits and Perks** * Performance-based pay/incentives * Shift premium pay for 2nd, 3rd, and weekend shifts * Holiday pay for employees returning for their fifth consecutive season * Safety and attendance incentives * Employee discounts up to 50% off on items ordered from our catalogs and selected outlet store * Employee mini-stores with discounted products * Flexible work schedules **How to Apply** If you are a motivated and customer-focused individual who is looking for a flexible part-time job that fits your schedule, we invite you to apply for this exciting opportunity at blithequark. Please visit our website at to submit your application. You can also call us at 608-328-8480 if you have any additional questions. **Equal Employment Opportunity** blithequark is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees, regardless of their background, culture, or identity. **Disclaimer** blithequark is not responsible for any errors or omissions in the job posting. We reserve the right to modify or cancel the job posting at any time without notice. Apply for this job
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