Workstation Administrator

Colorado State University is a thriving community focused on transforming lives through education, research, and service. The Workstation Administrator role involves supporting various operating systems, implementing new technologies, and providing second-tier support to enhance the computing experience for end users. Responsibilities Maintain and deploy monthly Windows, Office, and other software updates for 2500+ workstations throughout the college and ensure that they have been tested to verify compatibility Create PowerShell scripts to deploy necessary software and updates to our collection of managed computers (to eliminate the substantial effort from our help desk team) Act as the primary point of contact for any Windows, 3rd party software or SCCM related issues that may arise and require attention Create and update documentation that will help standardize our procedures for all installations and issues Create and maintain security groups for our network resources, and install printers on our print server and verify proper functionality This portion is split into a multitude of tasks including but not limited to: being a secondary for server updates Maintaining and updating servers (that vary in low to high importance and impact on our systems) Secondary responsibility for data backups and data recovery on our CVMBS drives And working with other departments for data recovery process if not hosted on our backup solution The primary point of contact for access requests to file system resources Research new technologies and methods to utilize in our work environment and spearhead test deployments Create new software scripts/packages for our technicians, group, or college to optimize everyday workflow Discover process shortfalls that require significant manual effort, then develop automated processes that reduce and eliminate these issues thereby reducing risk Colorado State University is focused on migrating to Intune for endpoint management Work to implement adoption of cloud-based device management from on-premises solutions Implement further controls on macOS and iOS devices, standardizing our process with the help desk Convert control of CVMBS -owned Windows devices from SCCM to Intune, using cloud tools to increase our remote support capabilities and ensure device health when away from the University network Skills Bachelor's degree from an accredited institution in a field of study related to the work assignment One year of professional experience in an occupational field related to the work assigned to the position Experience with desktop computer support (in-person and remote) Knowledge of Microsoft Active Directory, DHCP, DNS Ability to document processes and communicate effectively with peers and end users alike, compensating for varying degrees of proficiency Additional appropriate education will substitute for the required experience on a year-for-year basis Additional appropriate experience will substitute for the degree requirement on a year-for-year basis Training or certification related to the work assigned to the position will be considered as a substitution for the required experience and/or education Successful candidates must be legally authorized to work in the United States by the proposed start date; the department will not sponsor a visa for this position Experience in mass computer management including: PowerShell Scripting Microsoft Endpoint Manager iOS/macOS/Mobile/Personal Device Management Microsoft Endpoint Configuration Manager management, including device imaging and application management Experience with Cloud Services (Azure/ AWS) Proficient with programming, scripting, and custom coding Proficient in working with differing file systems such as NFS, MacOS, SMB, and experience in interconnecting these different solutions Company Overview Colorado State University, home of the Rams, where green & gold pride runs deep. It was founded in 1870, and is headquartered in Fort Collins, Colorado, USA, with a workforce of 5001-10000 employees. Its website is