Academic Success Coach - 12-Month Position - Supporting Student Development and Success at St. Edward's University

Join Our Team as an Academic Success Coach and Make a Difference in the Lives of Students St. Edward's University, a private Catholic liberal arts institution located in Austin, Texas, is seeking a highly motivated and experienced Academic Success Coach to join our team. As an Academic Success Coach, you will play a vital role in supporting the academic success and development of our undergraduate students. This 12-month position offers a unique opportunity to work closely with students, faculty, and staff to foster a supportive and inclusive learning environment. About St. Edward's University Founded in 1885 by the Congregation of Holy Cross, St. Edward's University is a vibrant community of over 4,600 diverse students. Our institution emphasizes critical thinking, ethical practices, and personalized learning, providing students with exciting internship opportunities and a well-rounded education. Our faculty and staff are dedicated to creating a welcoming and challenging environment that supports the academic, personal, and professional growth of our students. Job Summary We are seeking an experienced Academic Success Coach to provide customized, holistic, and proactive academic advising and case-management services to our undergraduate students. The successful candidate will be responsible for coaching and advising students throughout their undergraduate experience, developing supportive relationships, and connecting students with campus resources to support their academic success. Key Responsibilities: Coach and advise students throughout their undergraduate experience in conjunction with their faculty advisor/mentor. Advise students individually and/or in groups regarding general education requirements, class selection, degree requirements, campus resources, academic policies, and procedures. Develop supportive, proactive relationships that allow the coach to challenge, support, and counsel students as they navigate college life. Provide a trusting relationship where students can share their thoughts, aspirations, concerns, and interests. Connect students with available resources to aid with their academic success. Maintain connections with faculty and staff across campus, especially the Student Success Center, Undergraduate Admissions, Student Financial Services, and Residence Life. Enhance relationships with students, staff, and faculty to support enrollment, persistence, and success. Monitor the success and progress of each student in the cohort and provide pertinent student services and information to the retention team as needed. Manage caseload of students year-round, including creation and maintenance of individualized degree plans, detailed notes, and tracking retention and persistence predictions. Assist in the planning, creation, expansion, implementation, and evaluation of the Academic Success Coach program. Coordinate and execute student programming related to student success for members of the cohort. Requirements: To be considered for this position, you must have: A Bachelor's degree required; Master's degree preferred. Experience in higher education, including admissions, student affairs, advising, counseling, or related areas. Experience in student mentoring, tutoring, supplemental instruction, freshman transition issues, and working with students with academic challenges. The ability to successfully pass a criminal background check. Preferred Qualifications: While not required, the following qualifications are preferred: A Master's degree in a related field. Experience working with diverse student populations. Familiarity with student success initiatives and retention strategies. Excellent communication and interpersonal skills. Skills and Competencies: To succeed in this role, you must possess: Excellent communication and interpersonal skills. The ability to work with diverse student populations. Strong problem-solving and analytical skills. The ability to maintain confidentiality and handle sensitive information. Familiarity with FERPA regulations. Career Growth Opportunities and Learning Benefits At St. Edward's University, we are committed to the growth and development of our employees. This position offers opportunities for professional growth and development, including: Training and support to develop coaching and advising skills. Opportunities to collaborate with faculty and staff across campus. Involvement in student success initiatives and retention strategies. Professional development opportunities, including conferences and workshops. Work Environment and Company Culture Our university is a vibrant and inclusive community that values diversity, equity, and inclusion. We offer a supportive work environment that encourages collaboration, creativity, and innovation. Our employees enjoy: A dynamic and inclusive work environment. Opportunities for professional growth and development. A comprehensive benefits package, including medical, dental, and vision coverage. A culture that values work-life balance. Compensation, Perks, and Benefits We offer a competitive salary and a comprehensive benefits package, including: A competitive salary. Medical, dental, and vision coverage. Short-term and long-term disability insurance. Life and accidental death and dismemberment insurance. Employee assistance program (EAP). Pet insurance. Annual leave and paid sick leave. Retirement plan with employer match. Tuition benefits. Paid holidays. How to Apply If you are a motivated individual ready to contribute to a thriving team, we encourage you to apply now! To apply, please submit an online application, including your resume, cover letter, and three employment references. We look forward to reviewing your application. Equal Opportunity Employer: St. Edward's University, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions. Apply for this job