Analyst, Case Management (Field – Must reside in the Southwest Side of Chicago, IL)

Welcome to Aetna! We are seeking a highly motivated and experienced Analyst to join our team as a Case Management Analyst in the Southwest Side of Chicago, IL. As an industry leader in healthcare, Aetna is dedicated to providing quality care and services to our members. In this role, you will utilize your analytical skills to support our case management process and ensure the delivery of efficient and effective healthcare solutions. This position requires a candidate who resides in the Southwest Side of Chicago, IL and has a deep understanding of the local community. If you have a passion for helping others and are looking for a rewarding career in the healthcare industry, we would love to hear from you. Conduct analysis of case management processes and procedures to identify areas for improvement and implement solutions. Collaborate with team members to develop and implement strategies for efficient and effective healthcare delivery. Utilize data and analytics to track and monitor case management performance and identify opportunities for optimization. Build and maintain relationships with local community resources to support the case management process. Serve as a subject matter expert on local healthcare resources and services in the Southwest Side of Chicago. Provide support and guidance to case managers to ensure compliance with company policies and procedures. Develop and maintain reports and dashboards to track key performance indicators and present findings to management. Conduct regular audits to ensure accuracy and completeness of case management documentation. Participate in training and development programs to stay up-to-date on industry trends and best practices. Communicate effectively with team members and other departments to ensure seamless coordination and delivery of healthcare services. Aetna is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Apply tot his job