Application Support and Solutions Associate Director

Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Job Category: Limited Employment Type: Regular Job Profile: IT Director I (Inst) Job Summary: The Application Support & Solutions Associate Director leads a support team responsible for several general and global functions that fall outside of the core finance and HCM functional teams. The support team has several important responsibilities including: General and global Workday administration and configuration Workday security Administration of key support systems that service the broader Workday and Enterprise Solutions team (WEST) such as ITSM, dev/ops and automated testing As a team providing core functions for WEST and Workday customers, effective communication and consistent, understandable processes are core to the team's mission. The Associate Director will stay closely connected and up to date with Workday changes, updates and improvements and advises business leaders on new technology solutions becoming available to meet their strategic needs. They will contribute to the UW enterprise applications product road map, facilitate key decisions regarding the system configuration and operation, advocate for the product internally, and represent the team in meetings with peers and leaders across the university and broader, product user community. They will lead continuous improvement efforts for their assigned areas through prioritization of backlogged items to ensure the team is delivering the most valuable solutions (e.g. working on the right things at the right time). They will seek opportunities to eliminate gaps and implement solutions that add value to the business through alignment of product and business strategy, facilitate the constant grooming of the product backlog, ensuring resources are focused on the initiatives that will create and add the most value, facilitate the uptake of new system functionality in order to stay current and take full advantage of UW's software investments. The Application Support & Solutions Associate Director will lead a team responsible for updating and implementing new system configuration. In this role, they will provide supervise of professionals to design, configure, test and deploy solutions both within and across ERP technologies to meet the ever-changing needs of the business. They will provide cross-workstream direction in alignment with institutional goals and key operational milestones. They will manage and support the team’s performance to achieve deliverables as scheduled through the effective allocation and development of talent and skills. They will act as a coach and mentor the team. Key Job Responsibilities: Intentionally collaborates with peers across WEST to form a cohesive and well-functioning leadership team May develop and audit institutional budgets and/or financials Directs strategic information technology planning initiatives and establishes objectives for the institution to ensure appropriate use of financial, administrative, staffing resources in alignment with the strategic plan Develops operating policies and procedures to comply with regulations, institutional policies, and unit objectives May perform manager functions Exercises supervisory authority, including hiring, transferring, suspending, promoting, managing conduct and performance, discharging, assigning, rewarding, disciplining, and/or approving hours worked of at least 2.0 full-time equivalent (FTE) employees Works actively to foster a respectful, inclusive and safe team environment Serves as a liaison representing the interests of the institution to internal and external stakeholders Advises institutional or divisional leadership on information technology operations and business models Department: Workday and Enterprise Solutions Team Compensation: Well qualified applicants can expect to earn between $130,000 - $175,000, with final salary based on experience and qualifications. In addition to salary, this position offers a comprehensive benefits package, including generous paid time off, competitively priced health/dental/vision/life insurance, tax-advantaged savings accounts, and participation in the nationally recognized Wisconsin Retirement System (WRS) pension fund. For a summary of benefits, please see: Required Qualifications: Strategic and Innovative Thinking – Must be a strategic thinker who can bring innovative approaches to meet business objectives. However, must also be willing and able to think through operational details and how specific needs fit into the overall strategy. Communication – Must be able to effectively communicate with a wide variety of audiences, presenting effectively in varied settings and modalities. Leadership and Teamwork – Must be able lead a team, model good leadership characteristics, and help create an environment that allows the team to succeed. Must build positive relationships with executive leaders, stakeholders, peers and team members. Business and Political Acumen – Must have a solid understanding of how the organization's business objectives are influenced by industry drivers and trends. Stakeholders may have diverging interests and must understand how the organization operates and how to effectively work within that environment. Management – Must have demonstrated experience effectively managing people and resources, successfully achieving outcomes and providing high quality customer service. Organizational context – Familiarity with the complex needs and challenges of a multi-university system that includes a flagship research university. Preferred Qualifications: Line of business context – Experience in leading solution analysis and definition for cross-functional processes and functions. How to Apply: To begin the application process, click the "apply now" button. Please submit a resume and cover letter detailing your related experiences and background as they relate to the qualifications and duties in this job description. Applications submitted without a cover letter will still be considered, but a cover letter is requested to more thoroughly demonstrate how your experience aligns with the qualifications outlined in the position description. Failure to adequately demonstrate experiences aligned with the required qualifications in either a cover letter or resume will result in your application not being considered for employment. Please submit your application by Thursday, January 28th at 11:55pm to ensure consideration. Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without need of employer sponsorship) on or before the effective date of appointment. Contact Information: Daniel Mccusky, HR Generalist [email protected] Institutional Statement on Diversity: Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals. The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world. The University of Wisconsin-Madison is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence by acknowledging skills and expertise from all backgrounds and encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings, visit the Human Resources Workplace Poster website. To request a disability or pregnancy-related accommodation for any step in the hiring process (e.g., application, interview, pre-employment testing, etc.), please contact the Divisional Disability Representative (DDR) in the division you are applying to. Please make your request as soon as possible to help the university respond most effectively to you. Employment may require a criminal background check. It may also require your references to answer questions regarding misconduct, including sexual violence and sexual harassment. The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7). 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We employ everything from accountants to arborists, chefs to custodians, editors to electricians, graphic designers to groundskeepers, HR associates to HVAC technicians, librarians to locksmiths, mechanics to medical assistants, painters to police officers, web designers to welders, and absolutely everything in between! No matter what you are looking for professionally, chances are you will not only find it but will thrive at it while working at the University of Wisconsin–Madison. Apply tot his job