Ascend Learning – Content Strategist Manager – Burlington, MA

Job title: Content Strategist Manager Company: Ascend Learning Job description: Description : Ascend Learning is a national leader in data driven, online educational solutions for learners, educators and employers in high-growth, licensure-driven professions spanning healthcare, fitness and wellness, skilled trades, insurance and financial services. We are passionate about accelerating learning while impacting job readiness, employment success and employee retention with the belief that our work changes lives. Our culture is intentionally results-driven and selfless, with a relentless focus on our customers. We believe in trust, transparency, freedom, and responsibility with a commitment to meritocracy, inclusion, and diversity of thought. Continual investment in our over 1400 employees is also a core principle realized through ongoing professional development and providing opportunities to grow, develop and lead. Ascend Learning is headquartered in Burlington, MA, with additional office locations and remote workers in cities across the U.S. and in the U.K.. Manager, Content Strategy The Manager, Content Strategy role is responsible for the daily operations of a team of content strategists and ensures the team utilizes best practices (including instructional design methodologies) for timely execution of a variety of product roadmaps. The Manager is responsible for the implementation of consistent operational efficiencies and high quality across the product lines. The Manager is a standout idea generator and problem solver with excellent communication and organizational skills. The Manager leads by example and coaches the team toward these behaviors. Responsibilities include: • Apply strategic planning skills to create a long-term vision for the content • Develop and distribute processes for new methods of preparing content, including implementing instructional design methodologies, train Content Strategists on new processes • Ongoing evaluation, coaching, and upskilling, paying attention to instructional design implementation and project management • Cross-functional collaboration: Identify process and communication challenges and ensure expeditious, effective resolution • Guide Content Strategists toward data-driven decision making, particularly when generating new products • Recruit, vet, and contract robust pool of freelance developmental editors and vendors to manage workload and ensure highest-quality content • Manage distribution of work to Content Strategists (internal) and freelancers (external) based on resource availability and project needs • Identify and participate in opportunities to interact with customers: site visits, conferences, advisory board interactions, focus groups • Identify opportunities for Content Strategists to interact with customers: virtual interviews, secondary research, local events, webinars • Project reporting: Maintain current reports related to projects and adherence to budgets • Attract, train, and retain high-performing team members and recruit new talent Requirements: • 5-10 years in EdTech, or comparable experience • eLearning and eLearning platform experience, including knowledge of the concepts, principles, and practices in adult learning theory, instructional theory, and practice • Project management experience • Budgetary oversight and contract negotiation experience • Experience managing teams of five or more, including freelancers • Degree in Instructional Design is preferred This position requires that the employee be fully vaccinated against COVID-19, unless an exemption has been granted by Ascend Learning for a religious, health-related or other legally mandated reason, which will be considered on a case-by-case basis in accordance with applicable law. Ascend will accept all COVID-19 vaccines that have been approved or authorized for Emergency Use Authorization by the US Food and Drug Administration (FDA) or COVID-19 vaccines recommended by the World Health Organization (WHO). Individuals are considered “fully vaccinated” (1) two weeks after their second dose in a 2-dose series (such as Pfizer or Moderna vaccines); or (2) two weeks after a single-dose vaccine (such as Johnson & Johnson’s Janssen vaccine). Ascend Learning’s current policy also requires that individuals visiting our offices be fully vaccinated against COVID-19. In line with our commitment to the safety and wellbeing of our employees, if we choose to interview you and you are fully vaccinated, we may invite you to interview in our office. If you are not fully vaccinated and we choose to interview you, we will arrange for a virtual interview. Ascend Learning, LLC is proud to be an equal opportunity employer (M/F/Vets/Disabled). No agency or search firm submissions will be accepted. Applications for U.S. based positions with Ascend Learning, LLC must be legally authorized to work in the United States and verification of employment eligibility will be required at the time of hire. #LI-KH1 Expected salary: Location: Burlington, MA Apply for the job now! Apply tot his job