Associate Representative - Inside Sales

Wesco is a leading provider of business-to-business distribution, logistics services, and supply chain solutions. The Associate Representative - Inside Sales will interact with existing customers to increase sales through phone and email communication, ensuring customer satisfaction and collaborating with outside sales to meet goals. Responsibilities Obtain orders through email and telephone calls, verifies and enters items, transfers orders to fulfillment, explains stock-outs and expected delivery dates Increase orders by suggesting related items, explaining features, and checks customer’s buying history With guidance, owns, qualifies and develops opportunities passed from marketing, outside sales, and national accounts Prepare, generate, and follow up on verbal or written quotations to secure orders, or determine reason for loss of order Review open customer order reports and act on open items, including those items that may be at risk in meeting customer’s promised delivery date Maintain distribution system backorder report, associated customer expediting report and notices, and customer notification Report industry trends, competitive pricing and customer feedback to management Skills High School Degree or Equivalent required Familiar with Microsoft Office, and ability to perform basic computer skills Ability to perform multiple tasks simultaneously Ability to work in a team environment Ability to communicate clearly, both verbally and in written form Attention to detail Ability to prospect and market concepts to existing and potentially new accounts Ability to act and solve routine or standard problems Ability to identify and define problems and possible solutions independently; chooses among existing solutions Ability to work independently with supervision Ability to travel up to 25% Bachelor's degree preferred Preferred knowledge and experience in sales and sales administration; still acquiring higher level knowledge and skills, however still a productive professional contributor (0-2 years) Benefits Paid time off Medical, dental, and vision coverage Retirement savings plans Company Overview At Wesco, we believe life should run smoothly. It was founded in 1922, and is headquartered in Pittsburgh, Pennsylvania, USA, with a workforce of 10001+ employees. Its website is