Billing/Collection Specialist

Davis Wright Tremaine LLP is one of the top law firms in the U.S. seeking a Billing/Collection Specialist to join their team. The role involves maintaining work-in-progress records, processing client invoices, and managing client accounts to resolve outstanding invoice issues. Responsibilities Use Aderant Expert Billing to process pre-bills and generate invoices in compliance with attorney instructions and client guidelines and ensure that the billing work product is accurate and meets the needs of our clients and attorneys Work in collaboration with electronic billing department and other Accounting teams to ensure invoices are processed in a timely manner Guarantee the correct set-up of client/matter information and invoice templates Respond to attorney inquiries regarding work-in-progress records and general billing requests Monitor and collect assigned accounts receivable; exhibit good judgment in escalating unresolved issues to management Use firm’s collections software to manage client accounts and keep an accurate record of communications, contacts, payments, deadlines, attorney preferences, and other pertinent information Develop and independently manage a process to meet multiple overlapping deadlines Generate and distribute template reminder statements; use verbal and written communication to send custom payment inquiries Produce various statistical reports and spreadsheets Maintain work-in-progress records and update upon request Assist with accounting projects, as needed, to promote best practices Maintain regular and consistent attendance and punctuality; adhere to schedule by being timely on breaks, lunches and meetings and work overtime as needed Skills 1+ years of relevant experience in a professional office environment with strong customer service experience required, preferably in a legal environment Advanced skills in Microsoft Excel and Microsoft Word Strong written and verbal communication skills including the ability to build effective relationships with all levels of staff and attorneys Exhibit a high-degree of critical thinking Ability to problem-solve High degree of accuracy, attention to detail, and quality control Ability to manage multiple tasks and adapt to heavy workloads and new assignments in a fast paced environment Ability to work overtime as needed Bachelor's Degree preferred (Finance or Accounting degree a plus) Previous experience in a professional services organization, supporting a multi-office environment, preferred Benefits Choice of health and vision insurance plans 2 paid volunteer days for qualifying community service work Dental plan Fertility and adoption benefit Paid sabbatical after 13 years of service Tuition reimbursement Commuter benefits Retirement contribution Bonus Health insurance with an optional HSA Long term disability Dental insurance Vision care Telemedicine and virtual short term solution based counseling services Life insurance Healthcare and Dependent Care Flexible Spending Accounts Subsidized backup care and caregiving resources 401(k) Vacation Sick time 11 paid holidays each year Employee assistance program Voluntary accident insurance Voluntary life Voluntary disability Voluntary long term care Pet insurance Commuter and Transit programs Company Overview Purpose drives us. Davis Wright Tremaine was founded on three guiding principles: ability, integrity, and service. It was founded in 1944, and is headquartered in Seattle, Washington, USA, with a workforce of 1001-5000 employees. Its website is Company H1B Sponsorship Davis Wright Tremaine LLP has a track record of offering H1B sponsorships, with 6 in 2025, 3 in 2024, 4 in 2023, 3 in 2022, 2 in 2021. Please note that this does not guarantee sponsorship for this specific role.