Business Operations Analyst Remote 2023 - 1255

Business Operations Analyst Remote Overview Are you ready to seize an opportunity to interpret the needs of our high-profile customers and to help guide important business operations software and project management decisions? Are you a problem solver who enjoys helping customers achieve their business operations goals? If so, this is a phenomenal opportunity for you. Sedgwick Government Solutions is looking for a Business Operations Analyst who loves working with business operations requirements and can align and communicate with the project team around the stakeholders' vision while partnering with customers around their needs. As a Business Operations Analyst, you will have the opportunity to display your skills while working on business operations software by interpreting business and customer requirements into feasible options as well as performing ad hoc analysis, and assisting with research and software development projects. You will bring rigor and quality, increasing efficiency, and improving operations and customer outcomes. In addition to providing valuable insight into our operations software and customer needs and verifying these findings, you will be an important member of a dynamic multi-disciplinary operations project team of subject matter experts and clinical specialists working to meet client requirements. As a Business Operations Analyst, you will be involved in all stages of the operations lifecycle and continuously act as a liaison between the customer and the project team. You will produce project requirements and other required material to keep everybody on the same page by understanding stakeholders' vision and communicating it to all involved in the project to improve the quality of the business operations. Business Operations Analyst Responsibilities Remote * Leads the requirements management efforts for large projects; devises and executes a requirements management plan for assigned projects; and takes ownership of the business analysis role throughout the project. * Works with project managers, project requestors, operations, business representatives, IT representatives, and clients to ensure complete understanding of software requirements; reviews software requirements work of other team members to ensure alignment to requirements management governances for the requirements management discipline. * Produces project requirements documentation including written documents, process diagrams, report mock-ups, wireframes, and other documentation as required, using standard templates. * Provides business-related IT knowledge to clients and business representatives during the requirements management process. * Completes client data conversions by working with vendors within expected timeframes set by Implementation. * Prepares reports using various system programs and coordinates with other departments. * Maintains and verifies client parameters in the claims management system and researches issues to resolution. * Identifies required resources; researches strategic project data, procedures, and history for a thorough understanding of project direction and ROI. * Generates and analyzes statistical data reports; tracks the process of the project through completion. * Ensures effective deployment of strategic project plans. * Ensures the process/procedural changes are developed and communicated to field offices, IT, Legal, and other applicable business units in regard to regulatory requirements and changes. Remote Business Operations Analyst Qualifications * BA/BS degree from an accredited college or university is preferred * Six (6) years of related experience or an equivalent combination of education and experience is required. Experience in multi-line claims management processes and system requirements is strongly preferred * Extremely organized with strong project and time-management skills. * Proven experience in eliciting requirements and testing * Excellent written and verbal communication skills. * Strong organizational and analytical skills. * Ability to provide efficient, timely, reliable, and courteous service to customers. * Ability to effectively present information. * Ability to comprehend, analyze, and interpret documents. Ability to solve problems involving several options in situations. * Ability to pass credit, education, and background check * Ability to obtain a Public Trust Federal Government Security Clearance In addition to a competitive salary, comprehensive health and welfare benefits, tuition reimbursement, and incentive compensation, Sedgwick Government Solutions offers participation and vesting in a 401(k) plan with a company match and tuition assistance. If you would like to contribute to our important mission and work collegially in a professional organization that values intelligence, integrity, and initiative, consider a career with Sedgwick Government Solutions. To be considered for this position, please submit a resume, and complete the application. The information provided above has been designed to indicate the general nature and level of work of the position. It is not a comprehensive inventory of all duties, responsibilities, and qualifications required. Important Information Successful candidates will be required to undergo a financial and criminal background check and obtain and maintain confidential-level security clearance upon hire. We participate in the United States Federal Government E-Verify program to confirm the employment authorization of the employee upon hire. Search Firm Representatives Please be advised that Sedgwick Government Solutions (Government Solutions) is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, a valid written agreement and task order must be in place before any resumes are submitted to Government Solutions. All resumes submitted by search firms to any employee at Government Solutions without a valid written agreement and task order in place will be deemed the sole property of Government Solutions and no fee will be paid in the event that person is hired by Government Solutions. Government Solutions strives to make our career site accessible to all users. If you need a disability-related accommodation for completing the application process, please contact Government Solutions regarding accommodations. Sedgwick Government Solutions is an Equal Opportunity and Affirmative Action Employer All qualified applicants will receive consideration for employment without regard to age, citizenship status, color, disability, marital status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status, or any other classification protected by federal state or local laws as appropriate, or upon the protected status of the person’s relatives, friends or associates. Sedgwick Government Solutions abides by the requirements of41 CFR 60-741.5(a) [ This regulation prohibits discrimination against qualified individuals on the basis of disability and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities. Sedgwick Government Solutions abides by the requirements of41 CFR 60-300.5(a) [ This regulation prohibits discrimination against qualified protected veterans and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified protected veterans. About Sedgwick Sedgwick Government Solutions is a fully owned subsidiary of Sedgwick. Sedgwick is a leading global provider of technology-enabled risk, benefits, and integrated business solutions. Taking care of people is at the heart of everything we do. Millions of people and organizations count on Sedgwick Government Solutions each year to take care of their needs when they face a major life event or something unexpected happens. The company provides a broad range of resources tailored to the client's specific needs in casualty, property, marine, benefits, and other lines. At Sedgwick, caring counts; through the dedication and expertise of more than 27,000 colleagues across 65 countries, the company takes care of people and organizations by mitigating and reducing risks and losses, promoting health and productivity, protecting brand reputations, and containing costs that can impact the bottom line. www.sedgwick.com [ Apply tot his job