Chief Operating Officer – SaaS / Growth Operator

Job Description: • Work directly with founder Richard Yu to run day-to-day execution so founder can focus on content, traffic generation, and brand building • Run the business day-to-day: manage team, meetings, KPIs, and execution across departments • Product execution/product owner: prioritize features, gather user feedback, and ship updates working closely with lead dev • Team leadership: hold people accountable, build hiring systems, fire fast, promote fast, and build a world-class team • Process creation: design SOPs, checklists, reporting dashboards, and automations to scale the business • Create customer feedback loops: extract feedback from users and turn it into roadmap actions • Sales & growth systems: coordinate initiatives for user onboarding, user retention, and revenue expansion • Build and lead the affiliate partnerships division: find, recruit, and onboard affiliates; create affiliate sales and success teams; run launches; drive traffic via Instagram, TikTok, X, and Skool Requirements: • You’ve helped scale a start-up from <$1M ARR to $10M+, or dream of doing it and have the scars to prove you’re ready • You have zero ego. You're not trying to be a public-facing “CEO.” You want to build, execute, and win • You love building systems, hiring teams, fixing ops, and holding people accountable • You think in metrics, dashboards, and deliverables • You get joy from executing at speed and cleaning up chaos • You’ve either worked inside a SaaS company before, or you’re a brilliant generalist who knows how to run a lean team across product, ops, support, and GTM • You move fast. You’re comfortable working with high performers who demand a lot and operate at a pace that would burn out most • Bonus: Come from the creator economy, especially if you’ve worked in B2C, DTC SaaS, or social-media-focused tech • Bonus: Have built or scaled tools for Instagram/TikTok creators, course sellers, influencers, or coaches • Bonus: Understand how things go viral, how affiliate ecosystems work, and how creator-led growth loops drive explosive awareness • Bonus: Genuinely care about helping everyday 9–5ers, beginner entrepreneurs, and online creator-led businesses succeed in the online space • Bonus: Have product owner / product manager experience • Bonus: Have built customer support, onboarding, and/or affiliate systems from scratch Benefits: • Full behind-the-scenes access to one of the most connected entrepreneurs in digital business • The playbook for using media + content to scale SaaS • Ownership of the internal engine that makes the business run • A front-row seat to the fastest-growing SaaS opportunity in the “link-in-bio / digital product” space • A chance to join pre-escape velocity and shape the company DNA before it hits $1M/month Apply tot his job