Clinical Trials Project Manager

Rochester Regional Health is a healthcare organization seeking a Clinical Trials Project Manager to manage clinical trials and liaise with clients and internal teams. The role involves overseeing all aspects of clinical trials, ensuring compliance with specifications, and maintaining high levels of customer satisfaction. Responsibilities Represents ACM as the client's primary point of contact, at all times maintaining a high level of customer service and satisfaction, displaying precision in delivery and flexibility in approach After training period is complete, manage from 10 to 25 protocols, depending on scope and complexity (managing above $3,000,000 in contract value and maintaining more than 120 PM billable hours per month) Review clinical protocols and assist with protocol set-up functions as required Develops the Global Laboratory Specification Document, Investigator Manual, and protocol specific Global Work Practice Instructions Participates and documents Quality Audits and inspections of Clinical Trials as prescribed by departmental policies and regulatory agencies Evaluates and communicates monthly project metrics and analyses all activity related to the trial, including monthly budget review Conducts investigator training sessions by telephone or at investigator meetings, which involves overnight travel, frequently on weekend days Is able to travel to client events (training, bid defenses, Investigator Meetings) and ACM international locations, requiring overnight travel, as well as passport qualifications Assumes full responsibility for study conduct on behalf of ACM, ensuring clients goals and timelines are met and performs troubleshooting and problem solving functions as the need arises Responsible to take On-Call coverage duties as assigned Assumes responsibility for regulatory required study documentation and complies with standard procedures for collecting, maintaining and then archiving the materials in accordance with regulations, ACM policies and client contractual clauses Develops protocol specific procedures as needed Performs duties with a general working knowledge of FDA, NYSDOH, GCP, ICH and other pertinent regulations, as pertains to central laboratory functions Understands and follows company policies and procedures while always maintaining patient and client confidentiality, both inside and outside of the work place Skills 1+ years project management experience Bachelor's Degree Experience working in a clinical trial, laboratory or healthcare setting Excellent problem solving and communication skills Company Overview Rochester Regional Health provides integrated health services. It was founded in 1847, and is headquartered in Rochester, New York, USA, with a workforce of 10001+ employees. Its website is