Cloud Engineer [Remote]
Job Description We are currently seeking an eager and collaborative individual to serve as the technical resource on CloudOps team. Responsible to provide technical support and guidance regarding cloud-based SAP solutions as well a being a key technical support resource in supporting the greater cloud landscape. How you'll CREATE: The responsibilities of this position include, but are not limited to, the following functions in the Operations organization: • Utilize technical skills and tools to coordinate, maintain, enhance, and deploy cloud-based solutions while following corporate standards and best practices • Work within a CloudOps team to meet project objectives in a timely fashion • Update project status reports (progress/risks/issues/roadblocks) as required by Senior Management • Use CloudOps methodology and toolsets to implement and support solutions in AWS, Azure, and GCP • Implement proposed solutions to ensure the delivery of a quality product or service • Ensure cloud resources meet UMG's operational requirements and are in compliance with UMG infrastructure and security standards • Provide documentation and communication to peers and other IT Teams for status, coordination, objectives, and performance • Compile and remediate vulnerabilities identified by the securities team • Assess and troubleshoot, consult with vendors, and coordinate with other teams for problem resolution • Ensure high work standards regarding incident and change management tasks • Other tasks as deemed necessary or appropriate Skills/Abilities: Critical and Required Daily Skills • SUSE Linux Enterprise Server (SLES) Administration: Deploy, configure, and manage SLES EC2 instances in AWS; troubleshoot boot issues; manage LVM (LVS, VGS, PVS); configure SUID, SGID, Sticky Bit; expand XFS file systems and EBS volumes; manage permissions and ACLs. User/group management, SSH security, package management (zypper, rpm), process/service management (systemd), log analysis, networking (TCP/IP, DNS, routing, firewalls), backup/restore, patching and security hardening. • AWS Services: EC2, S3, EFS, Storage Gateway, EBS, VPC, VPC Endpoints, IAM, CloudWatch, CloudTrail; provisioning, configuration, monitoring and optimization. • Automation & Scripting: Bash/shell scripting, AWS CLI, Infrastructure-as-Code (Terraform/Ansible), cron jobs and system automation. • Monitoring & Performance: System resource monitoring, capacity planning, AWS monitoring tools, and troubleshooting performance bottlenecks. Overall Skillset • Proficient usage and management of Linux and Windows technology stacks (Ubuntu, Windows Server, Nginx, Apache, MySQL, PHP, IIS, MS SQL, .NET, and more) • Proven experience with AWS, GCP, and Azure in an enterprise setting (personal use of these services will not be considered as equivalent) • Experienced usage of Kubernetes technology stacks (K8s, EKS, GKE, Helm, Prometheus, Cortex, Grafana, Istio, and more) • Accomplished with Modern CloudOps methodologies and toolsets (Chef, Terraform, Jira, Slack, Vault, Python, Cortex) • Solid grasp and usage of version control and release management concepts and tools, particularly Git (Github / SVN/Bitbucket) for code branching and merging • Understanding of Modern Auth (OIDC, SSO, SAML, Federation) • Build and support solutions using both serverless and server-based infrastructure in AWS, Azure, and GCP cloud environments • Follow deployment practices using CICD Processes and Technologies (Jenkins, TeamCity, Tekton, Spinnaker, Octopus, CodeDeploy, Automate) • Solid understanding of key cloud design concepts such as ''High Availability'' (HA), ''Elastic Load Balancing'' (ELB), Principle of Least Privilege, Resiliency, Ephemeral Computing, Stateless Computing, Virtual Networking, and Scaling • Detailed knowledge and demonstrated experience with key AWS specific technologies including EC2, S3, RDS, Redshift, CloudWatch, CloudFormation, CloudTrail, Storage Gateway, VPC, Transit Gateway, Dedicated Instances, Large Memory U-Type Instances, and Lambda • Detailed knowledge and demonstrated experience with key GCP specific technologies including Compute Engine, BigQuery, IAM, BigTable, VPC, Shared VPC, Flow Logs, and Cloud Functions • Depth of knowledge of VPC, Cloud Networking, Hybrid Cloud, and IAM constructs in AWS, Azure, and GCP • Clear understanding that implementation of security principles and tools is not ''optional'' • Experience with serverless technologies (K8s, RDS, Lambda, SNS, SQS, S3, BigQuery, EKS, GKE, BigTable, Azure AD, Azure B2C, API Gateway, CloudFront, Lambda at Edge) • Skill configuring and administering different distributions of Linux (Amazon Linux, Ubuntu, Red Hat Enterprise Linux, SLES) Bring your VIBE: Experience: • 5 years minimum Experience in delivering IT infrastructure and cloud projects with multiple stakeholders and delivery teams. • Extensive experience in technical server and Enterprise storage management • Practical (hands-on) Experience with all 3 leading cloud providers (AWS, Azure, GCP) • Practical (hands-on) Experience with UMG primary DevOps toolsets (Chef, Terraform Enterprise, Jira, Confluence, Git, Vault, Slack) • Practical (hands-on) Experience with UMG primary serverless technologies (k8s, GKE, EKS, Lambda, RDS) • Practical (hands-on) experience with UMG primary VM technologies (EC2, Dedicated Instances, Compute Engine) • Practical (hands-on) experience using scripting languages (Python, PowerShell, Golang, AWS CLI, GCP CLI, Bash) • Practical (hands-on) experience using AWS Linux, Ubuntu Linux, and SLES Linux • Practical (hands-on) experience using Windows • Practical (hands-on) experience using Kubernetes (K8s) and related toolsets (K8s, EKS, GKE, Grafana, Prometheus, Cortex) • Other tools: Dynatrace, Azure AD, Intune, SEP, Redlock, Prisma Cloud, SAP, GoAnywhere) Education: • BA or BS degree in an IT related field or an equivalent combination of formal education and applicable experience required • MCSE, AWS, GCP and UNIX certifications strongly preferred Perks Playlist: Join an entrepreneurial, global organization where authenticity, boldness, creativity, connection, drive, and insight aren't just values-they're how we work every day. Here are some of the ways we support you along the way (and just a few of the benefits we offer): • Comprehensive medical, dental, and vision coverage • Including 100% coverage for out-patient in-network mental health services • Fertility coverage for eligible medical plan participants • Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year) • Student Loan Repayment Assistance and Tuition Reimbursement • 401(k) with 100% immediate vesting on the first 5% of your contributions, plus an additional UMG contribution A variety of ways to prioritize much-needed time away from work including: • Flexible Paid Time Off (PTO) for exempt employees • 3-weeks PTO for non-exempt employees • 2-weeks paid Winter Break • 10 Company Holidays (including Juneteenth and Wellbeing Day) • Summer Fridays (between Memorial Day and Labor Day) • Generous paid parental leave for every type of parent Check out our full overview of benefits on the Perks Playlist page of the career site. Disclaimer: This job description only provides an overview of job responsibilities that are subject to change. Universal Music Group is an Equal Opportunity Employer We are an E-Verify employer in Alabama, Arizona, Georgia, Mississ [more...] Note: Posting is subject to change so please refer to career site for latest availability (SBJ-G337). Apply tot his job