Confirmations Representative Call Center - Work From Home (Orlando, FL area)

Remote, USA Full-time
$15/hour plus commission. Must live in Orlando, FL within 50 miles of office. Are you looking for a place where meaningful moments are made together? At Hyatt Vacation Club (HVC), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Confirmations Representative at HVC, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where everyone is connected by care and inclusivity. Where great benefits lead to a life fulfilled. • Competitive Pay • Medical/Dental/Vision/401K opportunities • Travel discounts • Credit Union Membership • Tuition Reimbursement • Professional Counseling & Family Support • Growth and Development Opportunities • Benefit eligibility will vary by position As a Confirmations Representative, a typical day will include: • Communicates via telephone calls (Outbound and potential inbound calls) with potential owners to reserve dates for preview package sales/tours, including explaining the opportunities available and answering questions. • Explain details and requirements related to attending a sales presentation to potential owners and verify that individuals meet eligibility requirements. • Encourage guests or callers to purchase or schedule preview package sales/tours. • Answer guest questions about property facilities/services. Guest Experience and Company Standards • Interact with colleagues and guests professionally and promptly. • Contribute to team goals. • Maintain confidentiality of proprietary materials and information. • Always follow company policies and safety procedures. To Become a Confirmations Representative at HVC: • Available to work various shifts, holidays, and both weekend days. • Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time. Lift/Carry/Push/Pull Items that Weigh up to 10lbs without assistance. • Must possess the ability to navigate multiple computer systems simultaneously, along with proficiency in reading, writing, and comprehension. • Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements. • #ihvocc Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Apply tot his job
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