Customer Retention Representative – Part-Time in Sioux Falls, SD

Remote, USA Full-time
Customer Retention Representative - Part-Time - Premier Bank - Sioux Falls, SD - work from home job Company: Premier Bank Job description: Location: Watertown, SD Shift: Evening/Weekend Job Status: Part-Time Pay: $15.00-$17.50/hour starting, additional monthly incentives available Company: PREMIER Bankcard Work Site This job is offered on-site and remote. Remote employees must live within 50 miles of a PREMIER location or plan on relocating. Shift Options PREMIER Hours of Operation: Monday-Friday 7:00am-9:00pm and Saturday 8:00am-4:30pm • Option 1: Monday-Friday 2:00pm-9:00pm, Every Other Saturday 8:00am-4:30pm • Option 2: Monday-Friday 5:00pm-9:00pm, Every Other Saturday 8:00am-4:30pm • Part-Time 20-35 hours, you set your minimum/maximum hours! • No Sundays! About the Role • Responds to telephone inquiries regarding various call types including, account closures, account re-opening and activation. • Utilizes the outbound dialer on various call types. • Utilize various retention techniques to maintain our account base. • Maintains accurate account records. • Reports unusual account/application activity to management • Maintains department standards as approved. Training • Extensive paid, onsite training program, up to 3 weeks in length. • Ongoing training opportunities for continuous improvement! Pay Base wage starting at $15-$17.50/hr. with opportunities to increase take home pay. • Top performers can earn monthly incentives as high as $1,500 a month. • Contest money available through daily, weekly, and monthly Level Up competitions. • Career path from Associate I to Associate III – each step earning an increase in pay! • Earn up to an additional $3.50/hr. when working non-traditional hours. • Shift differential up to 20% • Bilingual skills will be compensated in the form of a 10% differential. Competitive Benefits Package • Full medical benefits when working 20+ hours per week • Traditional and High Deductible health plan options available • FREE dental and vision coverage • Generous Paid Time Off plans • 401(k) – dollar-for-dollar match up to 5% of total compensation • Special discounts and offers for events at the Denny Sanford PREMIER Center • PREMIER Wellness Program • Paid Community Volunteer Hours – PREMIER averages 30,000 hours per year • Fun Employee Parties Our Culture • Emphasis on personal success, respect, health, wellness, fun and giving back • Employees are rewarded, valued, and celebrated for hard work • Various Career advancement opportunities and growth • Appreciation is shown through concerts, outdoor bashes, cash, car giveaways and more See job description Customer Retention Representative - Part-Time - Premier Bank - Sioux Falls, SD - work from home job Expected salary: $15 - 17.5 per hour Location: Sioux Falls, SD Customer Retention Representative - Part-Time - Premier Bank - Sioux Falls, SD - work from home job Job date: Sat, 26 Aug 2023 22:14:45 GMT Apply for the job now! Customer Retention Representative - Part-Time - Premier Bank - Sioux Falls, SD - work from home job Apply tot his job
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