Customer Service Representative
Be Free is seeking a motivated and service-oriented licensed Insurance Customer Service Representative for both personal and commercial lines. This role focuses on supporting clients with their policy needs and ensuring a positive customer experience. Responsibilities Provide post-sales support to existing customers, addressing service-related issues promptly and professionally Manage customer policies, including renewals, cancellations, and binding new coverages (if licensed) Handle administrative tasks such as scanning, filing, and maintaining accurate records Communicate clearly with customers via phone and email to resolve concerns and answer questions Skills Strong written and verbal communication skills are required Comfortable working both remotely and in-office as required by the schedule Positive attitude and commitment to excellent customer service Current insurance license preferred but not required; unlicensed hires must be willing to pursue licensure Prior independent agency experience Company Overview It was founded in undefined, and is headquartered in US, with a workforce of 201-500 employees. Its website is .