Unit Secretary - OLGMC NICU - Full Time
About the position Responsibilities • Provides clerical support for the department. • Responds to requests from patients, family, and staff and refers to appropriate personnel as needed. • Serves as Patient Experience Ambassador for the unit. • Assesses EPIC chart reports to ensure proper unit charges. • Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style. • Other related duties as required. Requirements • High School diploma or equivalent. • Must have computer skills and dexterity required for data entry and retrieval of information. • Effective verbal and written communication skills and the ability to present information clearly and professionally. • Must be proficient with Windows-style applications, various software packages specific to role and keyboard. • Strong interpersonal skills. • Thorough understanding of current medical terminology. • Self-directed with the ability to work independently and exercise sound judgment in difficult situations. • Strong organizational, planning and time management skills. Nice-to-haves • Experience in the healthcare industry. • Certification in Basic Life Support (BLS) from the American Heart Association within 90 days of hire at Community Hospitals. Benefits • Ochsner Health is an equal opportunity employer. • Ochsner Health is proud to be an Employer of Choice. • Ranked one of Newsweek's list of America's Greatest Workplaces for Diversity of 2024. • Becker's Healthcare listed Ochsner Health as 150 Top Places to Work in Healthcare. • Awarded Culture Awards for Purpose and Values and Healthcare Industry by Top Workplace. • Ranked as a 2023 Top Workplace in the USA. • Earned 2022-2023 Great Place to Work Certification™. • Ochsner Health named to Newsweek's America's Greatest Workplaces for Parents and Families 2023. Apply tot his job