**Customer Service Representative – Work from Home – USA at blithequark**

Are you passionate about delivering exceptional customer experiences and making a difference in people's lives? Do you have a knack for problem-solving and a love for travel? If so, we invite you to join blithequark as a Customer Service Representative, working from the comfort of your own home. As a Customer Service Representative at blithequark, you'll be the face of our brand, communicating with customers via telephone and assisting with hotel, rental car, and flight reservations. Our customers typically call to change travel plans, confirm or obtain their itinerary, request refunds, or report travel issues. You'll be the go-to person for resolving their concerns and ensuring they have a seamless travel experience. **The Benefits of Working at blithequark** At blithequark, we understand the importance of work-life balance. That's why we offer flexible scheduling, allowing you to use a self-scheduling platform to select when you work and when you don't. You'll have the freedom to schedule around your own needs, the needs of your family, and the important events in your life. Our hours of operation are 8:00 AM to 1:00 AM ET, seven days per week. You'll have the flexibility to set your schedule within those hours of operation, ensuring you can balance your work and personal life. **Essential Functions:** As a Customer Service Representative at blithequark, your key responsibilities will include: * Answering incoming calls from customers * Reviewing customer history as necessary * Following policy and procedure guidelines * Helping customers change travel plans * Providing or confirming customers' travel itinerary * Processing refunds * Helping customers solve travel issues * Placing outbound calls to travel partners (hotels, rental car agencies, etc.) as necessary * Documenting information and outcomes as necessary **About You:** To succeed as a Customer Service Representative at blithequark, you'll need: * Prior customer service experience * Strong geographical knowledge * Experience working in the travel industry or personal experience using travel products (preferred) * Excellent customer service skills * Strong attention to detail * Easy to work with * Accepts feedback well * Excellent listening and communication skills * Strong problem-solving and decision-making skills * Demonstrates empathy effectively * Self-directed * Able to organize, prioritize, anticipate situations, act, and see issues through to completion * Able to work independently and proactively in a fast-paced, high-growth environment * Strong typing skills * Highly proficient in using the internet and navigating seamlessly between multiple applications **Technical Requirements:** To ensure you have the necessary equipment to succeed as a Customer Service Representative at blithequark, you'll need: * A computer meeting the following specifications: + Internet: High-speed, hardwired internet (no Wi-Fi or satellite) + Operating System: Windows 10 + Processor: Intel Core i5, 1.5 GHz and above + Memory: 8GB of RAM + Hard Drive: 256GB + Browser: Internet Explorer 11 and latest version of Google Chrome + Monitor: Dual monitors, each capable of displaying at least 1920 x 1080 pixels + Sound: Sound card (standard on most computers) + Virus Protection: Up-to-date anti-virus software + Headset: USB noise-canceling headset **About blithequark:** blithequark is a leading online travel agency, dedicated to providing exceptional customer experiences and making travel planning easy and enjoyable. We're passionate about delivering personalized service and ensuring our customers have a seamless travel experience. **Why Join blithequark?** As a Customer Service Representative at blithequark, you'll have the opportunity to: * Work from the comfort of your own home * Enjoy flexible scheduling and a self-scheduling platform * Develop your customer service skills and experience in the travel industry * Collaborate with a dynamic and supportive team * Enjoy competitive compensation and benefits * Participate in ongoing training and development opportunities * Contribute to a company that values customer satisfaction and employee well-being **How to Apply:** If you're passionate about delivering exceptional customer experiences and making a difference in people's lives, we invite you to apply for the Customer Service Representative position at blithequark. Please visit our website to learn more about the position and submit your application. Join Our Team Today! At blithequark, we're committed to providing exceptional customer experiences and making travel planning easy and enjoyable. If you're passionate about delivering exceptional customer service and making a difference in people's lives, we invite you to join our team as a Customer Service Representative. What We Offer: * Flexible scheduling and a self-scheduling platform * Competitive compensation and benefits * Ongoing training and development opportunities * Collaborative and supportive team environment * Opportunity to develop your customer service skills and experience in the travel industry How to Apply: * Visit our website to learn more about the position and submit your application * Ensure you meet the essential functions and technical requirements outlined above * Demonstrate your passion for delivering exceptional customer experiences and making a difference in people's lives Join Our Team Today and Start Making a Difference! Don't miss out on this opportunity to join a dynamic and supportive team and make a difference in people's lives. Apply now to become a Customer Service Representative at blithequark and start delivering exceptional customer experiences today! Apply for this job