Customer Support Everyday Banking
Lloyds Banking Group is a leading financial services organization, and they are seeking a Customer Support Advisor to join their team. In this role, you will assist customers with their banking needs and provide exceptional service while navigating their banking app. Responsibilities Helping supporting customers navigate our banking app and help with complex needs Providing outstanding support to customers Listening, understanding, and finding solutions to customer inquiries Skills A passion for helping people – You'll listen, understand, and find solutions A strong emphasis on great service – You'll always strive to provide outstanding support to customers A willingness to learn – No banking experience? No problem as full training will be provided over a six-week period Benefits Hybrid role with homeworking from completion of training and vital checks A generous pension contribution of up to 15% Annual performance-related bonus Private medical benefit with BUPA Share schemes Discounted shopping and lifestyle benefits 22 days' holiday (increases over time) plus bank holidays Wellbeing initiatives and generous parental leave policies Salaries are reviewed annually on 1 April as part of our annual pay review Company Overview Lloyds Banking Group is a financial services group focused on retail and commercial customers. It was founded in 1985, and is headquartered in London, England, GBR, with a workforce of 10001+ employees. Its website is