**Customer Support Representative – Intuit TurboTax Remote Opportunity at blithequark**

Are you a customer-centric individual with a passion for technology and a knack for problem-solving? Do you thrive in a dynamic, fast-paced environment where no two interactions are ever the same? If so, we invite you to join the blithequark team as a Customer Support Representative for Intuit TurboTax. As a remote contractor, you'll have the flexibility to create your own schedule and work from the comfort of your own home, providing top-notch support to customers navigating the world of tax software. **About blithequark** blithequark is a customer experience business process outsourcing leader, dedicated to providing work-from-home opportunities to independent contractors across the United States and Canada since 1996. As a blithequark contractor, you'll have access to a variety of exclusive contracts, allowing you to expand your skillset and broaden your horizons while delivering exceptional customer service. **Why Join the blithequark Team?** As a blithequark contractor, you'll enjoy a range of benefits, including: * **Work from home**: Say goodbye to commuting hassles and hello to the convenience of working from home. * **Flexible scheduling**: Create your own schedule and enjoy the freedom of working at times that suit you best. * **Gain experience in different industries**: Expand your skillset and broaden your horizons while providing exceptional customer service. * **Supportive environment**: Our team is dedicated to helping you succeed, so you can focus on delivering top-notch service to our customers. **Job Overview** As a Customer Support Representative for Intuit TurboTax, you'll provide customer support via phone, chat, and/or video chat, focusing on software navigation and locating previous tax returns and amendments. You'll leverage your critical thinking and multi-tasking capabilities to deliver empathetic, personalized support to our customers. This seasonal contract runs through April 15th, 2024, with flexible scheduling opportunities available between 7 am and 11 pm CST, Monday to Sunday. **Schedule and Compensation** * **Flexible schedule**: Create your own schedule and work at times that suit you best. * **Seasonal contract**: Runs through April 15th, 2024. * **Compensation**: Earn up to $19 per hour, with peak rates applying January to April. Contractors who meet or exceed key metrics earn an average of $16-$19/hour during peak times and $15.60-$17.50/hour during non-peak times. **Required Skills and Qualifications** * **Sincere desire to assist the customer**: You're passionate about delivering exceptional customer service and making a positive impact on our customers' lives. * **Tech savvy and avid computer user**: You're comfortable navigating multiple systems and have a strong understanding of technology. * **Ability to multi-task and navigate multiple systems**: You're able to juggle multiple tasks and prioritize your work effectively. * **Communicate with a friendly tone and professional demeanor**: You're able to communicate clearly and effectively, both verbally and in writing. **Technology and Equipment Requirements** * **Personal computer**: No tablets, please. * **Broadband internet connection**: Recommended at least 10 MBPS. * **Wired internet connection**: No wi-fi or mobile internet, please. * **Windows 10 or Windows 11 operating system**: Make sure your computer meets the minimum system requirements. * **Valid antivirus software**: Keep your computer safe and secure with up-to-date antivirus software. * **USB headset with microphone**: Invest in a good quality headset for clear communication. * **Webcam**: A webcam will be loaned to each contractor for the duration of the contract. **Work Environment Requirements** * **Quiet, uninterrupted space**: Create a dedicated workspace that's free from distractions. * **Organized desk area**: Keep your workspace tidy and organized. * **Professional appearance**: If you're on camera, make sure you look professional and presentable. **Important Information** * **Application process**: Click "Apply Now" and complete your profile. You'll then be prompted to complete an online assessment, which takes about 30 minutes to complete. If you're among the qualified candidates, you'll receive an invitation via email within 24 hours to login to our online portal to complete a technology scan and apply for the contract opportunity. * **Contractual relationship**: The relationship between you and blithequark is a contractual relationship. You'll remain an independent contractor for the duration of this program assignment. blithequark will not be responsible for withholding taxes on your earnings while contracted with us. When you receive your contract, you'll be asked to agree to have no claim against blithequark hereunder or otherwise for vacation pay, sick leave, retirement benefits, Social Security, worker's compensation, health or disability benefits, overtime, unemployment insurance benefits, or employee benefits of any kind. **Apply Now** Ready to join the blithequark team as a Customer Support Representative for Intuit TurboTax? Click the link below to apply now: Apply Job! Apply for this job