Employer Engagement Specialist

L'International Rescue Committee (IRC) intervient dans les crises humanitaires les plus graves à travers le monde, aidant à rétablir la santé, la sécurité, l'éducation, le bien-être économique et l'autonomie des populations dévastées par les conflits et les catastrophes. Fondé en 1933 à l'appel d'Albert Einstein, l'IRC est l'une des plus grandes organisations non gouvernementales humanitaires internationales (ONGI) au monde. Il est présent dans plus de 40 pays et 29 villes américaines, où il aide les populations à survivre, à reprendre le contrôle de leur avenir et à renforcer leurs communautés. Véritable force au service de l'humanité, les employés de l'IRC ont un impact durable en rétablissant la sécurité, la dignité et l'espoir pour des millions de personnes. Si vous êtes un acteur du changement passionné et axé sur les solutions, rejoignez-nous pour avoir un impact positif sur la vie de millions de personnes dans le monde entier et leur offrir un avenir meilleur. The employer engagement specialist is responsible for program implementation and service delivery for the employer engagement program, which aims to assist refugee clients in retaining jobs and moving beyond entry-level positions in their chosen fields. Specifically, the employer engagement specialist works within a team to secure partnerships with employers to provide workplace-based training, including delivering cultural and workforce orientations to employers, delivering refugee employee- focused services such as intakes, assessments, individual goal setting, soft-skills and Vocational English as Second Language (VESL) training, and coordinating referrals for additional services to support refugees’ career advancement. Major Responsibilities: Outreach and Employer Partnership Cultivation • Work with the economic empowerment team and manager to identify employer partners, deliver tailored cultural and workforce adjustment orientations, secure MoUs, assess needs and develop workplace-based training plans. Client Enrollment, Skills Training, and Technical Assistance • Conduct intake and enrollment with refugee employees in coordination with employer partners. • Implement technical assessments to identify client strengths, weaknesses, and competencies. • Assist clients to enter and complete soft-skills and VESL training. • Manage a client caseload by providing one-on-one support, including service planning, goal setting, resource mapping, and continuous follow-up. • Support development of training plans and skills training development. Service Documentation • Collate enrollment data and ensure detailed case noting with individual clients. • Use internal databases as assigned to track client services, outcomes, and metrics. • Document client participation and progress, adhering to grant requirements, and regularly collecting success stories. • Engage with and, as necessary, develop supportive tracking systems for auxiliary information. • Comply with all financial and budget-related mechanisms and processes. Other Responsibilities • Participate in all program meetings, staff development activities, and fully engage as a member of the team. • Comply with all policies, procedures, and protocols of the agency. • Other related duties as assigned. Key Working Relationships: Position reports to: Career Development and Financial Empowerment Supervisor Position may directly supervise interns and/or volunteers Internal and/or external contacts: Coordinates regularly with employment team and local program partners Job Requirements: Education: • Minimum GED or equivalent. Bachelor’s degree or equivalent preferred Work Experience: • At least 2 years’ experience working in employment and workforce programs preferred. • At least 2 years’ experience with client counseling, case management, or coaching strongly preferred. • Experience with higher education, including community colleges, adult schools, and technical training providers is a plus. Demonstrated Skills and Competencies: • Multi-cultural experience and demonstrated ability to communicate well with people of varied backgrounds required • Ability to effectively set service expectations and coach clients towards shared goals • Excellent written and verbal communication skills, including public speaking and presentation creation • Strong interpersonal skills for effective networking and influence. Proven ability to foster and manage client and employer relationships • Proven ability to take initiative, problem-solve creatively, and collaborate in a fast-paced work environment • Demonstrated experience in system development, case management, and/or sales and marketing • Excellent organizational skills with the ability to track and follow up on dynamic information • Ability to work efficiently across a team to reach specific measured outcomes • Proficiency in Microsoft Office Suite required • Experience using data and fiscal tracking systems strongly preferred • Flexible availability necessary • Valid driver’s license, reliable access to vehicle with current insurance, and the ability to travel regularly throughout the service delivery area Language Skills: • Fluent in English, both spoken and written; proficiency in language(s) spoken by IRC’s clients is desired; including Arabic, Dari, Farsi, Kinyarwanda, Pashto, Swahili and Spanish. Working Environment: • A combination of standard office environment, remote work and ‘field’ time within the service delivery area to perform the above outlined responsibilities. • Will require occasional weekend and/or evening work. Compensation: (Pay Range: $24 - $25) Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements. Normes de conduite professionnelle : L'IRC et ses employés doivent respecter les valeurs et principes énoncés dans l'IRC Way, notre code de conduite. Ces valeurs sont l'intégrité, le service, la responsabilité et l'égalité. Cookies : Avantages sociaux aux États-Unis : Nous offrons un ensemble complet et très compétitif d'avantages sociaux. Aux États-Unis, ceux-ci comprennent : 10 jours de congé maladie, 10 jours fériés américains, 20 à 25 jours de congés payés selon le poste et l'ancienneté, une assurance médicale à partir de $143 par mois, une assurance dentaire à partir de $6,50 par mois et une assurance optique à partir de $5 par mois, un compte FSA pour les frais de santé et de transport, un plan d'épargne retraite 403b avec abondement immédiat, une assurance invalidité et une assurance vie, ainsi qu'un programme d'aide aux employés accessible à notre personnel et à leurs familles pour les accompagner et les soutenir en cas de crise ou de troubles mentaux Employeur garantissant l'égalité des chances : IRC est un employeur garantissant l'égalité des chances. IRC examine toutes les candidatures sur la base du mérite, sans distinction de race, de sexe, de couleur, d'origine nationale, de religion, d'orientation sexuelle, d'âge, de situation matrimoniale, de statut d'ancien combattant, de handicap ou de toute autre caractéristique protégée par la loi applicable. The International Rescue Committee (IRC) helps people whose lives have been shattered by conflict and disaster to survive, recover and rebuild. We are trusted for our ability to reach people in the toughest places, put our clients at the center of everything we do, and - as an evidence-based organization - to relentlessly improve the impact we deliver for those we serve. If you’re ready to be part of a team that brings ingenuity, fortitude and optimism to making a lasting impact, we want to hear from you. The IRC Way, our code of conduct, is founded upon our core values of Integrity, Accountability, Service and Equality. These values unite IRC staff around the world and keep our programs firmly directed towards the well-being of our clients while meeting the expectations of our donors as responsible stewards of their resources. Apply tot his job