Entry Level Pharmacy Technician – Customer Care and Medication Management Specialist at blithequark

Introduction to blithequark and the Pharmaceutical Industry At blithequark, we are revolutionizing the pharmaceutical industry by providing personalized medicine solutions through compounding. Our mission is to offer a more tailored approach to healthcare, moving away from the traditional one-size-fits-all method. By doing so, we aim to improve patient outcomes and enhance their overall experience. With years of experience in the industry, our team at blithequark has developed a unique approach to healthcare, focusing on the human element and driving positive change in the pharmaceutical sector. Our Mission and Values blithequark is dedicated to flipping the script on personal medicine. We strive to interrupt the status quo and provide a more proactive, baseline-shifting approach to health for all. Our crux and catalyst are the human element, driving all our interactions with patients, providers, and practices. We partner with those ready for a change, and our mission goes beyond medicine – it's about striving for the personal side of healthcare. At blithequark, we value diversity, inclusion, and equality, and we are committed to promoting a culture of respect and empathy. Job Overview We are seeking an Entry Level Pharmacy Technician – Customer Care to join our team at blithequark. As a key member of our customer care team, you will be responsible for contacting provider offices to clarify prescription information, ensuring safe and accurate medication dispensing. This role requires strong communication skills, attention to detail, and the ability to work within digital pharmacy systems. If you are a motivated and compassionate individual with a passion for healthcare, we encourage you to apply for this exciting opportunity. Key Responsibilities Initiate and manage outbound calls to provider offices for prescription clarifications Document communication and outcomes in pharmacy software systems Collaborate with pharmacists and internal teams to resolve outstanding prescription issues Perform ancillary tasks to support prescription processing Uphold HIPAA standards and company policies during all interactions Requirements and Qualifications To be successful in this role, you will need: An active pharmacy technician license or certification, as required by state Previous pharmacy or healthcare communication experience preferred Strong communication and organizational skills Comfortable using digital tools and pharmacy software systems Ability to work both independently and as part of a team Essential Skills and Competencies Excellent communication and interpersonal skills Strong attention to detail and organizational abilities Ability to work in a fast-paced environment and prioritize tasks effectively Comfortable with technology and digital systems Empathetic and compassionate approach to patient care Career Growth and Development At blithequark, we are committed to the growth and development of our employees. As an Entry Level Pharmacy Technician – Customer Care, you will have the opportunity to develop your skills and knowledge in a supportive and dynamic environment. We offer training and development programs, as well as opportunities for career advancement and professional growth. Work Environment and Culture Our work environment at blithequark is collaborative, dynamic, and patient-centered. We foster a sense of community and promote a culture of respect, empathy, and inclusivity. Our team members enjoy a range of benefits, including: Employer-paid healthcare coverage available after 30 days of employment Choice of an FSA/HSA Voucher for new hire scrubs (if applicable) Parental leave 401(k) plan with matching contributions Weekends and holidays off FREE COMPOUNDED MEDS to employees and immediate family members Work Schedule and Arrangements We offer a range of work schedules to suit your needs, including 8-hour shift schedules during our normal business hours, Monday to Friday, 8:00am - 6:00pm. High-performing candidates will have the opportunity to enjoy a hybrid work arrangement, blending remote and in-office collaboration for optimal flexibility. Compensation and Benefits We offer a competitive pay rate of $18 - $20/hr, as well as a comprehensive benefits package. Our benefits package is designed to support your overall well-being and provide you with the resources you need to thrive in your role. Conclusion If you are a motivated and compassionate individual with a passion for healthcare, we encourage you to apply for the Entry Level Pharmacy Technician – Customer Care role at blithequark. Join our team and be part of a dynamic and patient-centered organization that is revolutionizing the pharmaceutical industry. Apply now and take the first step towards a rewarding and challenging career in healthcare. Equal Employment Opportunity blithequark is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristics as outlined by federal, state or local laws. Apply for this job