**Experienced Application Administrator – Entry-Level Position for arenaflex's Beacon-to-Link Migration Project**

Remote, USA Full-time
At arenaflex, we're a leading global life sciences company that's deeply integrated in guiding patient care, providing comprehensive clinical laboratory and end-to-end drug development services. With a mission to improve health and improve lives, we deliver world-class diagnostic solutions, bring innovative medicines to patients faster, and use technology to improve the delivery of care. As an arenaflex team member, you'll be part of a dynamic and collaborative environment that fosters growth, innovation, and excellence. **Job Summary:** We're seeking an experienced Application Administrator to join our team as part of our Beacon-to-Link migration project. As an Application Administrator, you'll play a critical role in supporting the divisions by manually building organizations and users in Link, while also providing exceptional customer service to our clients. If you're a detail-oriented, fast-paced individual with excellent typing skills and a passion for delivering outstanding results, we encourage you to apply for this exciting opportunity. **Key Responsibilities:** * Manually build organizations and users in Link, as part of our Beacon-to-Link migration project * Provide exceptional customer service to our clients, responding to their inquiries and resolving issues in a timely and professional manner * Work closely with end users to set up their organization and user credentials * Collaborate with the development team to ensure a smooth transition to the new application * Maintain accurate and up-to-date records, as required * Participate in training and development programs to enhance your skills and knowledge **Essential Qualifications:** * High school diploma or equivalent required * Excellent typing skills, with a minimum speed of 40 wpm * Excellent command of the English language, with the ability to communicate effectively with clients and colleagues * Proficient in Word and Excel * Ability to work in a fast-paced environment, with multiple priorities and deadlines * Strong customer service skills, with a focus on delivering exceptional results **Preferred Qualifications:** * Tier 1 helpdesk experience and triage experience * Bilingual, English and Spanish * Experience working in a similar role, with a focus on application administration and customer service **Skills and Competencies:** * Excellent communication and interpersonal skills * Ability to work independently, with minimal supervision * Strong problem-solving and analytical skills * Ability to adapt to changing priorities and deadlines * Strong attention to detail, with a focus on accuracy and quality * Ability to work in a team environment, with a focus on collaboration and mutual support **Career Growth Opportunities and Learning Benefits:** At arenaflex, we're committed to helping our employees grow and develop their skills and knowledge. As an Application Administrator, you'll have access to a range of training and development programs, including: * On-the-job training and mentorship * Online courses and webinars * Conference and workshop attendance * Opportunities for advancement and career growth **Work Environment and Company Culture:** As an arenaflex team member, you'll be part of a dynamic and collaborative environment that fosters growth, innovation, and excellence. Our work environment is fast-paced, with a focus on delivering exceptional results. We're committed to providing a safe and inclusive workplace, with a range of benefits and perks, including: * Flexible work arrangements, including remote work options * Comprehensive health and wellness programs * Competitive compensation and benefits package * Opportunities for advancement and career growth **Compensation, Perks, and Benefits:** As an Application Administrator, you'll receive a competitive compensation package, including: * Salary: $40,000 - $50,000 per year * Benefits: Comprehensive health and wellness programs, including medical, dental, and vision coverage * Perks: Flexible work arrangements, including remote work options, and a range of employee discounts and benefits **How to Apply:** If you're a motivated and detail-oriented individual with a passion for delivering exceptional results, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you! **Note:** arenaflex is an equal opportunities employer, committed to diversity and inclusion. We welcome applications from all qualified candidates, regardless of their background or experience. Apply for this job
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