**Experienced Bilingual Customer Service and Sales Representative – Spanish-English – Remote in CT, NH, ME**

Are you a passionate and driven individual with a flair for languages and a knack for delivering exceptional customer experiences? Do you have a strong desire to grow your career and make a meaningful impact in the lives of others? If so, we invite you to join the dynamic team at blithequark, a leading provider of customer experience solutions, as a Bilingual Customer Service and Sales Representative – Spanish-English. At blithequark, we're committed to revolutionizing the way businesses interact with their customers, and we're looking for talented individuals like you to help us achieve our mission. As a Bilingual Customer Service and Sales Representative, you'll have the unique opportunity to connect with customers from diverse backgrounds, providing them with personalized solutions and exceptional service that exceeds their expectations. **About blithequark** blithequark is a global company that's passionate about making customers happy. Since our inception, we've been dedicated to helping businesses build engaged, pleased, and profitable customer experiences powered by our combination of humanity and technology. With a rich history dating back to 1982, we've had the privilege of working with some of the world's leading iconic and hypergrowth brands, delivering exceptional customer experiences that start with you. **Our Culture** At blithequark, we're proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We're committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. Our goal is to reflect the communities we serve, delivering amazing service and technology while embracing humanity. **What You'll Be Doing** As a Bilingual Customer Service and Sales Representative, you'll have the opportunity to grow your career by connecting your customer service and sales aptitude to become a Spanish-English Bilingual Remote Licensed Healthcare Insurance Agent. That's right – we'll pay you to train, study, and take your state insurance exam, covering all your licensing fees and continuing education credits. You'll be part of a supportive team that's committed to your career growth and professional development. Here are some of the key responsibilities you'll be doing: * Assist individuals in understanding their coverages and selecting the right products, services, and best solutions to meet their personal needs * Provide full lifecycle customer service and sales, where you could accept inbound or might be calling out to provide follow-up * Respond to customer inquiries with compassion and active listening, selecting the best solution in an efficient manner * Identify additional needs customers may have and help them to upgrade products or services **What You Bring to the Role** To succeed in this role, you'll need to bring the following skills and qualifications: * Bilingual in English and Spanish * Aptitude, self-discipline, and tenacity to learn about what it takes to become a licensed insurance associate, including passing the state licensing exam * High-speed internet (>25 mbps download and 10 mbps upload) * Minimum six (6) months sales experience * Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared) * Strong customer service orientation (empathy, compassion, and listening skills) * High school diploma or equivalent * Strong computer navigation skills and experience, as this role is 100% remote **What You Can Expect** As a member of our team, you can expect: * Supportive of your career and professional development * An inclusive culture and community-minded organization where giving back is encouraged * A global team of curious lifelong learners guided by our company values * FREE licensing course (and you'll be paid for your time to boot) * All state licensing exam fees covered by the company and yearly renewal of license provided by blithequark as your employer * A base wage of $16/hr ($17/hr in CT) while studying for your state exam. Once you are licensed, you will receive an increase to your base pay and be eligible for performance-based bonuses. * A healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives **A Bit More About Your Role** We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught – a caring and supportive nature that will shine through as you help customers. Our blithequark community is here for you as one dynamic, global family. **How to Apply** If you're passionate about delivering exceptional customer experiences and growing your career, we invite you to apply for this exciting opportunity. Visit our website to learn more about our company culture, benefits, and career growth opportunities. We can't wait to hear from you! **Apply Now** [Insert Apply Now button] **Equal Opportunity Employer** blithequark is an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Apply for this job