**Experienced Bilingual Customer Service Representative – Seasonal Remote Opportunity (Spanish and English)**

Are you a customer service enthusiast looking for a dynamic and rewarding remote career opportunity? Do you possess excellent communication skills in both Spanish and English? If so, we invite you to join arenaflex, a forward-thinking global organization that values diversity, inclusivity, and employee growth. As a Seasonal Customer Service Representative, you will play a vital role in delivering exceptional customer experiences and driving business success for our clients. **About arenaflex** arenaflex is a leading global organization that empowers individuals to achieve their full potential. Our company culture is built on the principles of people-first, inclusivity, and a genuine sense of belonging. We are proud to be recognized as one of the "World's Best Workplaces," "Happiest Employees," and "Best Companies for Career Growth." Our team of over 440,000 game-changers from 70+ countries is passionate about providing outstanding customer service experiences and driving innovation through technology. **Career Growth and Personal Development** At arenaflex, we believe in investing in our employees' growth and development. As a Seasonal Customer Service Representative, you will have access to comprehensive training, cutting-edge technologies, and ongoing support to ensure your success. Our company offers a range of FREE Learning and Leadership Development programs designed to help you achieve your career goals. In fact, about 80% of our managers and leaders have been promoted from within, demonstrating our commitment to employee growth and development. **Key Responsibilities** As a Seasonal Customer Service Representative, you will: * Provide inbound customer support using a call flow guide in the customer's preferred language * Help customers resolve basic technical issues * Track, document, and retrieve information in databases * Offer additional products and/or services * Deliver expert customer experiences with a smile **Your Qualifications** To succeed in this role, you will need: * The ability to read, write, and speak fluently in both Spanish and English * 1+ year of customer service experience * Open availability * A high school diploma or GED * A quiet, distraction-free environment to work from in your home * Proficiency in fast-paced multi-tasking * Eagerness to learn new technologies * Strong computer navigation skills and PC knowledge * A desktop or laptop to complete PC and internet testing * Computer Requirements: + Bring your own device – This position does not loan equipment + Device must be a desktop or laptop computer (No Macs, Chromebooks, iPads, tablets, mobile phones, etc.) + Operating System: Windows 10+ + RAM: 8GB or higher + Processor: Intel i5/AMD Ryzen 5 or higher * Internet Requirements: + DSL, Cable, or Fiber connection (Satellite and Wireless/Hotspots are not acceptable) + Speeds: 10 mbps download and 3 mbps upload or higher + While working, you will be required to hardwire with an ethernet cable + High Speed internet (no wireless/hotspots or satellite) and a smartphone + Must reside in the United States or have a valid U.S. address for residence **What's in it for you?** As an arenaflex employee, you will enjoy: * Paid training and performance-based incentives * Lucrative employee referral bonus opportunities * Health and wellness programs with trained partners to help promote a healthy you * Mentorship programs that support your rewarding career journey * Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support * Celebrations for arenaflex Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more **Reimagine the best version of you!** If you are a motivated and customer-focused individual looking for a dynamic remote career opportunity, we encourage you to apply today. Join our team of game-changers and discover why over 440,000 employees around the globe call arenaflex their "employer of choice." **Location:** USA, OH, Work-at-Home **Language Requirements:** Spanish and English **Time Type:** Full time **Physical & Mental Requirements:** While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature. **Eligibility to Work:** In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. **Where Job May be Performed:** Currently, this position may be performed only in the states listed here. **arenaflex is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.** For more information regarding your EEO rights as an applicant, please visit the following websites: * English * Spanish To request a reasonable accommodation please click here. If you wish to review the Affirmative Action Plan, please click here. Apply Job! Apply for this job