**Experienced Chat Moderator – Remote Community Management and Discord Server Governance**

Remote, USA Full-time
Are you passionate about creating a positive and inclusive online community? Do you have excellent communication skills, a keen eye for detail, and a strong sense of fairness? We're seeking an experienced Chat Moderator to join our team at The Mayeaux Foundation, a company dedicated to promoting equality and providing innovative services to our community. **About The Mayeaux Foundation** The Mayeaux Foundation is a dynamic and forward-thinking organization based in Castle Rock, Colorado. We're committed to creating a world where everyone has equal opportunities and can thrive. Our mission is to provide high-quality services, including computer programming courses, and to launch our own social media app and bank account. We believe in the power of community and strive to build a culture that values diversity, inclusivity, and respect. **Job Description** As a Chat Moderator, you'll play a vital role in maintaining the integrity and safety of our official Discord server. Your primary responsibilities will include: * Moderating chat conversations to ensure compliance with our community guidelines and rules * Deleting messages that violate our rules, including hate speech, harassment, and spam * Banning users who repeatedly break our rules, with the option to temporarily mute or warn them first * Investigating reports from users about potential rule violations and taking necessary action * Collaborating with our team to develop and implement effective community management strategies * Providing excellent customer service and support to our community members **Key Responsibilities:** * Moderate chat conversations to ensure compliance with community guidelines and rules * Delete messages that violate our rules, including hate speech, harassment, and spam * Ban users who repeatedly break our rules, with the option to temporarily mute or warn them first * Investigate reports from users about potential rule violations and take necessary action * Collaborate with our team to develop and implement effective community management strategies * Provide excellent customer service and support to our community members **Essential Qualifications:** * Must be 18 years of age or older * Must have a High School Diploma or GED * Excellent communication and interpersonal skills * Ability to work independently and as part of a team * Strong attention to detail and organizational skills * Ability to maintain confidentiality and handle sensitive information * Familiarity with Discord and community management tools * Experience in a similar role or community management position **Preferred Qualifications:** * Experience in a customer-facing role or customer service position * Knowledge of community management best practices and online safety guidelines * Familiarity with social media platforms and online communities * Ability to work flexible hours, including evenings and weekends * Strong problem-solving and conflict resolution skills **Skills and Competencies:** * Excellent communication and interpersonal skills * Ability to work independently and as part of a team * Strong attention to detail and organizational skills * Ability to maintain confidentiality and handle sensitive information * Familiarity with Discord and community management tools * Strong problem-solving and conflict resolution skills * Ability to adapt to changing situations and priorities **Career Growth Opportunities and Learning Benefits:** * Opportunities for professional growth and development in a dynamic and forward-thinking organization * Access to training and development programs to enhance your skills and knowledge * Collaborative and supportive work environment with a team of like-minded professionals * Flexible work arrangements, including remote work options * Opportunities to contribute to the development of our community and make a positive impact **Work Environment and Company Culture:** * The Mayeaux Foundation is an equal opportunity employer and welcomes applications from diverse candidates * We're committed to creating a culture that values diversity, inclusivity, and respect * Our team is passionate about creating a positive and inclusive online community * We're a dynamic and forward-thinking organization with a focus on innovation and growth **Compensation, Perks, and Benefits:** * Competitive hourly rate of $12.50 per hour * Weekly pay cycle, starting from Monday and ending on Sunday * Flexible work arrangements, including remote work options * Opportunities for professional growth and development * Access to training and development programs * Collaborative and supportive work environment **How to Apply:** If you're passionate about creating a positive and inclusive online community, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you! **Equal Opportunity Employer Disclosure:** The Mayeaux Foundation is an equal opportunity employer and welcomes applications from diverse candidates. We're committed to creating a culture that values diversity, inclusivity, and respect. Apply for this job
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