**Experienced Collision Repair Customer Support Specialist – Remote Work Opportunity at blithequark**

Are you passionate about delivering exceptional customer experiences and working with innovative technologies? Do you have a keen interest in the automotive industry and a strong background in collision repair? If so, we invite you to join blithequark's revolutionary team as a Collision Repair Customer Support Specialist. This is a unique opportunity to work from home, leveraging your skills and expertise to support our esteemed customers and contribute to the success of one of the world's leading electric vehicle manufacturers. **About blithequark** blithequark is a pioneering company that has disrupted the automotive industry with its cutting-edge electric vehicles and sustainable energy solutions. Our mission is to accelerate the world's transition to a cleaner, more sustainable energy future. We're committed to innovation, customer satisfaction, and employee growth, and we're seeking like-minded individuals to join our team. **Key Responsibilities** As a Collision Repair Customer Support Specialist, you will play a critical role in ensuring seamless communication and collaboration between our Internal Body Shop and customers. Your primary responsibilities will include: * Scheduling maintenance and coordinating with the Body Shop to ensure efficient vehicle processing * Serving as a liaison between Customer Claim Specialists and the Body Shop, facilitating effective communication and resolving any issues that may arise * Preparing vehicles for arrival, including WARP and CCC management, to ensure a smooth and efficient repair process * Providing exceptional customer service and managing customer expectations, ensuring that their needs are met and exceeded * Coordinating rental arrangements and handoffs to minimize downtime and inconvenience to customers * Updating vehicle reputation and tracking repair progress to ensure timely completion * Reordering materials and components as needed to maintain a well-stocked inventory * Conducting repair overviews and deliveries to ensure high-quality workmanship and customer satisfaction **What You'll Bring** To succeed in this role, you'll need to possess a unique blend of skills, experience, and personal qualities. We're looking for individuals who are: * Certified from a vocational school in collision repair (preferred) * Excellent communicators with strong written and verbal skills, able to follow instructions and provide clear guidance to customers and colleagues * Able to establish and maintain cooperative working relationships with customers, colleagues, and other stakeholders * Proficient in Microsoft Office (preferred) * Willing to teach and mentor others, sharing your knowledge and expertise to drive team success * Comfortable working in a fast-paced collision repair environment, with the ability to adapt to changing circumstances and priorities * Self-motivated and able to work independently with minimal supervision * At least 18 years of age (required) **Career Growth Opportunities and Learning Benefits** At blithequark, we're committed to employee growth and development. As a Collision Repair Customer Support Specialist, you'll have access to: * Ongoing training and professional development opportunities to enhance your skills and knowledge * Collaborative and supportive team environment, with opportunities to learn from colleagues and share your expertise * Flexible work arrangements, including remote work options, to balance your work and personal life * Competitive compensation and benefits package, including health insurance, retirement savings, and paid time off * Recognition and rewards for outstanding performance and contributions to the team **Work Environment and Company Culture** blithequark is a dynamic and innovative company that values diversity, equity, and inclusion. Our work environment is collaborative, supportive, and inclusive, with a focus on employee well-being and satisfaction. We're committed to creating a workplace culture that's fun, engaging, and rewarding, with opportunities to make a meaningful impact and contribute to our mission. **Compensation, Perks, and Benefits** We offer a competitive compensation package, including: * Competitive salary and bonus structure * Comprehensive health insurance and retirement savings plan * Paid time off and flexible work arrangements * Recognition and rewards for outstanding performance and contributions to the team * Access to cutting-edge technology and tools to support your work * Opportunities for professional development and career growth **How to Apply** If you're a motivated and customer-focused individual with a passion for collision repair and a commitment to excellence, we invite you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you and exploring how you can contribute to our team's success. **Join the blithequark Team** At blithequark, we're passionate about innovation, customer satisfaction, and employee growth. We're seeking like-minded individuals to join our team and contribute to our mission. If you're ready to take your career to the next level and make a meaningful impact, we invite you to apply for this exciting opportunity. Apply for this job