**Experienced Commercial Technology Sales Specialist – Customer Relations, CT or NY**

At blithequark, we are a critical part of the healthcare process. As a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 countries, we provide integrated technologies, products, and services across the full continuum of care. Customers—and their patients—are at the heart of what we do. Our mission is to empower our customers to advance healthcare, and our success starts with our teammates. As a key member of our team, you will play a vital role in driving growth, building relationships, and delivering exceptional customer experiences. **About blithequark** blithequark is a leading provider of integrated technologies, products, and services across the full continuum of care. Our commitment to innovation, quality, and customer satisfaction has earned us a reputation as a trusted partner in the healthcare industry. With a global presence and a diverse team of experts, we are dedicated to empowering our customers to advance healthcare and improve patient outcomes. **About the Role** We are seeking an experienced Commercial Technology Sales Specialist to join our team in CT or NY. As a key member of our sales team, you will be responsible for building and maintaining relationships with our commercial technology customers, identifying opportunities for growth and expansion, and delivering exceptional customer experiences. **Key Responsibilities** * Establishes, maintains, and continuously strengthens relationships within the assigned customer base * Identifies opportunities within assigned accounts and increases adoption and expansion of technology services while maintaining profitability * Targets and pursues expansion of technology offerings to new departments within a given customer engagement * Searches for opportunities to introduce additional technology services into existing customer accounts * Prepares and leads the presentation of routine business reviews within the assigned territory to showcase value delivered to the customer * Collaborates with implementation teams to ensure satisfactory project completion and customer onboarding for newly assigned and/or newly expanded accounts * Ensures compliance to all terms and conditions of customer contracts and coordinates with leadership to address issues * Work with home office legal team to develop contracts, contract amendments, and proactively provide contract renewals when applicable * Presents new functionality, upgrades, and modules to existing customer base. Partners with commercial technology leadership to proactively educate customers * Monitors customer satisfaction through ongoing identification of customer needs and expectations. Addresses risk immediately and escalates internally as appropriate * Acts as liaison between Hospital Supply Chain, Clinical, IT division department heads and blithequark * Supports achieving savings expectations and targets set forth in contractual agreements * Assist with onsite training clinical staff on use of the technology platform * Participates in commercial technology implementations and provides support in geographical area * May act as commercial technology special project lead on assigned accounts * Will support billing for technology services and submit requests to bill when needed as well as support A/R review to ensure accounts are always in good standing * Generates Leads for other blithequark commercial offerings **Supplemental Job Functions** * Support Technology Director on Technical Demonstrations, Data Analytics, Physical Assessments, RFPs, and Sales Proposals when required * May travel up to 65% of the time **Performs additional duties as directed** **Qualifications** * EDUCATION & EXPERIENCE REQUIRED: + Bachelor’s degree, required in Sales & Marketing, Business Administration, Information Technology, or a related disciplinary area + Over one year and up to three years of related experience preferred + Or any combination of education and experience to meet the above requirements * KNOWLEDGE SKILLS & ABILITIES: + Has experience leading company transforming projects + Ability to implement sales strategies + Demonstrated persuasion, negotiation, and influencing skills + Ability to follow up and follow through to ensure customer commitments are kept + Clear and accurate verbal and written communication skills, ability to deliver effective product presentations + Demonstrated knowledge of competitive products, pricing, strategy, accurate/appropriate market share, etc. as well as knowledge of blithequark products + Awareness of applicable government regulations and their impact on the business + Demonstrated project planning and organizational skills + Ability to develop long-range plans to accomplish territory objectives + Ability to meet deadlines + Ability to work independently as well as part of a team + Ability to recognize business or incremental sales opportunities + Ability to display sound business judgment on a consistent basis + Honesty and integrity **Benefits** * Medical, dental, and vision insurance, available on first working day * 401(k), eligibility after one year of service * Employee stock purchase plan * Tuition reimbursement **Compensation** The anticipated salary range for this position is $75-85k base plus 15K target variable, uncapped. The actual compensation offered may vary based on job-related factors such as experience, skills, education, and location. **Why Join blithequark?** At blithequark, we offer a dynamic and supportive work environment that fosters growth, innovation, and collaboration. Our team is dedicated to empowering our customers to advance healthcare and improve patient outcomes. As a key member of our team, you will have the opportunity to: * Develop your skills and expertise in commercial technology sales and customer relations * Work with a diverse team of experts in the healthcare industry * Contribute to the development of innovative solutions that improve patient outcomes * Enjoy a competitive compensation package and comprehensive benefits * Participate in ongoing training and development opportunities to enhance your skills and knowledge **How to Apply** If you are a motivated and results-driven individual with a passion for commercial technology sales and customer relations, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you! **Equal Opportunity Employer** blithequark is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state, or local law. Apply for this job