**Experienced Customer Development Insights Manager – Strategic Business Growth at arenaflex**

At arenaflex, we're on a mission to revolutionize the convenient nutrition space with our innovative products and exceptional customer experiences. As a Customer Development Insights Manager, you'll play a pivotal role in driving strategic business growth and shaping the future of our company. If you're passionate about understanding customer needs, developing insights-driven strategies, and collaborating with cross-functional teams, we want to hear from you! **About arenaflex** arenaflex is a leading company in the convenient nutrition space, with a portfolio of iconic brands including Premier Protein, Dymatize, and PowerBar. We're committed to creating a culture that empowers our employees to do their best work, with a focus on purpose-driven leadership, connected teams, and a regenerative culture. Our formula for success is simple: we start with a clear purpose, empower our people, and design a culture that fosters connection and growth. **Our Culture** We're proud to be certified as a Great Place to Work for the 8th year running and ranked #2 on Fortune Magazine's Best Workplaces in our category. Our employees love our vibrant culture, which includes: * Year-round ½ day Fridays * In-office massages * Free lunches & snacks * Dogs in the office * Month-long cultural and diversity celebrations * Monthly over-the-top in-office events * 6% 401k match after 1 year * As-needed sick leave * Generous paid family leave regardless of gender * All positions bonus-eligible * Company-wide volunteer days * Company-matched charitable donations * No employee handbook * No dress code * Coaching conversations instead of performance reviews * Walking meetings * Free exercise classes * Company-paid gym membership for Emeryville-based employees **Job Summary** As a Customer Development Insights Manager, you'll be responsible for developing strategic business opportunities for Costco Wholesale, providing insights on current business trends, and recommending future developments and customer forecasting. You'll work closely with our Costco Sales Director and cross-functional teams to build executive summaries, presentations, and customer presentations that drive sales results and consumer penetration. **Key Responsibilities** * Develop customer-specific insights to build understanding of the Costco account and provide recommendations on future developments and customer forecasting (50% of time) * Work cross-functionally with internal HQ category, Sales Strategy, and Marketing on new item development and sell stories based on customer-level category insights * Manage the new item setup process and track and analyze new item introductions * Provide weekly updates on Costco business internally to PNC Leadership * Own weekly Costco Meeting to review WOS and inventory changes/challenges * Own running weekly CRX/IRI reports for Costco Team and providing key insights on data * Maintain price value audits for customer reporting and internal channel management * Competitive analysis with report out both internally and externally * Engage Costco external partners to maintain programs and program development and partnerships * Attend all Costco Meetings to provide insights as needed * Assist Director in building out Costco Presentations * Leverage available reports/Numerator to extrapolate both short-term and long-term actionable insights for business * Maintain reporting as well as current trends and gaps for both Costco and internal stakeholders * Document competitive product entries and impact to both the category and our brands * Participate in the Integrated Business Planning (IBP) process, providing key customer insights to inform sales, production, and financial planning * Lead forecasting efforts to ensure they reflect both market conditions and customer sales strategies **Annual Plans Development and Implementation** * Participate in annual plan development for current year and 5-year horizon * Assist in development of Joint Business Planning Meeting * Ensure continuity for all volume driving activities throughout all PNC systems to ensure flawless execution **Qualifications** * Bachelor's degree or equivalent work experience * 3+ years of relevant Sales experience within Consumer-Packaged Goods (CPG) industry * Previous experience working on Costco projects/Support is preferred * Experience with Data analytic and systems (IRI) * Proficient experience with reporting tools and platforms, Excel and reporting analytics * Financial impact analysis / ROI reporting * Effective short- and long-term forecasting capabilities * Experience in demand forecasting **Skills** * Must be willing to travel up to 30% (if not in WA), 20% if in WA * Independent, self-driven individual with the ability to build vs. manage * Collaborative teamwork and alignment * Creative approach with a desire for continuous improvement * Expertise in sales and category management within CPG * Proficient in data-driven decision-making and strategic planning **What We're Looking For** * A growth mindset and a willingness to learn and adapt * A passion for understanding customer needs and developing insights-driven strategies * Excellent communication and collaboration skills * Ability to work independently and manage multiple priorities * Strong analytical and problem-solving skills * Experience with data analysis and reporting tools **What We Offer** * Competitive salary range: $125k to $135k (Seattle area) or $130k to $140k (Bay Area) * Hybrid work environment with an average of 3 days a week in the office for local Emeryville, CA folks * All jobs are bonus-eligible * Free custom lunch twice a week. Plus plenty of snacks and shakes. For local Emeryville, CA * 2 weeks of work from anywhere time to move your Big Rocks * Quarterly team building events/happy hours (city-wide scavenger hunt, bowling, ropes course, putt-putt) * Bring your dog to work (3 days/week) * Extended paid parental leave regardless of gender or familial make-up **How to Apply** If you're excited about this opportunity and want to join our team, please submit your application through our website. We can't wait to hear from you! **Equal Employment Opportunity** arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and equitable environment that values diversity and promotes equal opportunities for all employees and applicants. Apply for this job