Experienced Customer Engineer - Windows Server Platforms and Cloud Solutions Specialist for arenaflex

Introduction to arenaflex arenaflex is a pioneering full-service digital engineering solutions company that crafts and manages innovative software platforms and products. Our mission is to empower growth and deliver captivating experiences to both consumers and employees. With a robust suite of engineering, cloud, data, experience design, and talent solution capabilities, we accelerate transformation and make a lasting impact for our enterprise clients. Headquartered in New Jersey, our dynamic workforce of 6,000+ professionals delivers cutting-edge solutions from around the globe. At arenaflex, we're built differently to engineer the next generation of digital solutions. Our Culture and Community arenaflex boasts a culture built on opportunity, inclusion, and a spirit of partnership. We invite you to join our community of change-makers and be part of a high-performing team of innovators with endless ideas and a passion for technology. Our culture is the fabric of our company, making us unique and diverse. We share ideas, learning experiences, successes, and joy, allowing everyone to be their best at arenaflex. As a member of our team, you'll have the opportunity to build the coolest tech for the world's leading brands, solve complex problems, and learn new skills. You'll experience the power of transforming digital engineering for Fortune 500 clients and master your craft with leading training programs and hands-on experience. About the Role We're seeking an experienced Customer Engineer - Windows Server Platforms to join our team. As a Customer Engineer, you will be focused on delivering proactive services such as education workshops, assessments, and expert guidance to our clients. You will train customers, share industry and development expertise, and be part of a thriving developer community that's constantly looking for ways to improve our customers' experience, software development goals, and use of technology. This role is 100% remote, offering you the flexibility to work from anywhere. Key Responsibilities Deliver proactive services, including education workshops, assessments, and expert guidance to clients Train customers and share industry and development expertise Build strong customer relationships and ensure deliveries align with customer projects and milestones Gain access to expertise and support from our consulting practice and product group Maintain and extend accreditations and certifications, assist in developing best practices for key technologies and products to support technical team readiness Demonstrate strong communication skills, ability to develop strategic ongoing customer relationships, and gain trust and respect for our Premier services Troubleshoot and analyze problems, and provide expert guidance to clients Requirements and Qualifications To be successful in this role, you should have: Technical experience with hybrid infrastructures, architecture designs, and technology management 8+ years of experience in customer-facing roles in systems architecture, administration, operations, software support, IT consulting, on-premises and cloud support or consulting for enterprise and/or government customer base, and advanced troubleshooting Advanced knowledge of Azure, including IaaS platform, Infrastructure as Code, Governance, Azure Migrate, Well-Architected Framework, and Cloud Adoption Framework Broad knowledge of on-premises products, with a deep understanding of Windows Server (Windows Server 2012 R2-2025), Virtualization (Hyper-V, VMWare, Azure VMWare Services, Azure Stack HCI), Windows Client (Windows 10/11), Patching/Windows Update, Networking, Storage, Failover Clustering, Windows Performance, Blue Screen/kernel debugging, PowerShell, RDS, and WVD Proven track record in successfully planning, deploying, operating, and optimizing on-premises environments Windows and Azure certifications are highly preferred Essential Skills and Competencies To excel in this role, you should possess: Strong technical writing, presentation, and training skills Excellent communication and interpersonal skills Ability to develop strategic ongoing customer relationships and gain trust and respect for our Premier services Strong problem-solving and analytical skills Growth mindset and a passion for learning and self-improvement Career Growth and Learning Benefits At arenaflex, we're committed to helping our employees grow and develop in their careers. As a Customer Engineer, you'll have access to leading training programs, hands-on experience, and opportunities to work with cutting-edge technologies. You'll be part of a community of change-makers who are passionate about technology and dedicated to delivering exceptional results. Our culture of innovation and collaboration will provide you with the ideal environment to learn, grow, and thrive in your career. Work Environment and Company Culture arenaflex offers a dynamic and supportive work environment that fosters collaboration, creativity, and innovation. Our company culture is built on the principles of opportunity, inclusion, and partnership, and we're committed to making a positive impact on our employees, clients, and the community. As a member of our team, you'll be part of a high-performing team of professionals who are passionate about technology and dedicated to delivering exceptional results. Compensation, Perks, and Benefits arenaflex offers a competitive salary range of $100,000 - $120,000 annually, depending on factors such as geography, skills, education, experience, and other qualifications. Our benefits package includes medical insurance, dental insurance, vision insurance, and 22 days of paid time off. We also offer opportunities for professional growth and development, recognition and rewards for outstanding performance, and a dynamic and supportive work environment. Conclusion If you're a motivated and experienced Customer Engineer - Windows Server Platforms looking for a new challenge, we invite you to join our team at arenaflex. With our commitment to innovation, collaboration, and customer satisfaction, we offer a unique and rewarding work environment that will help you grow and thrive in your career. Apply now and become part of our community of change-makers who are shaping the future of digital engineering. Apply now and bring your knowledge, unique viewpoint, and creativity to the table. Let's talk and explore how you can make a difference at arenaflex. Apply Job! Apply for this job