**Experienced Customer Service Associate – Amazon Locker+ Retail Location**

**Job Summary:** Join the dynamic team at arenaflex, a leading innovator in the retail industry, as an Experienced Customer Service Associate at our Amazon Locker+ retail locations. As a key member of our team, you will be responsible for delivering exceptional customer experiences, ensuring seamless order fulfillment, and maintaining a safe and organized workspace. If you're passionate about providing top-notch service, working in a fast-paced environment, and making a positive impact on our customers' lives, we encourage you to apply for this exciting opportunity. **Job Overview:** At arenaflex, we're committed to making the return and pickup of packages convenient for our customers at our Amazon Locker+ retail locations. As an Experienced Customer Service Associate, you will be part of a dedicated team that goes beyond assisting with customer orders, connecting personally with our customers, and uplifting their lives – even if for just a few moments. Our associates work in designated retail locations, helping facilitate the delivery and return of customer orders, and ensuring that every customer interaction is a positive one. **Key Responsibilities:** * Receive, pick, and stow customer orders, process returns, and prepare for delivery * Assist customers with questions they may have, providing solutions and resolving issues in a timely and professional manner * Work through problem-solving scenarios for customers, ensuring that every issue is resolved to their satisfaction * Maintain a clean, safe, and organized workspace, adhering to arenaflex's high standards for quality and safety * Manage responsibilities for a Locker+ location, including opening and closing site, and ensuring that all tasks are completed efficiently and effectively * Use technology like smartphones and handheld devices to sort, scan, and prepare orders, staying up-to-date with the latest arenaflex systems and tools * Receive truck deliveries, ensuring that all packages are properly received and processed **Requirements and Qualifications:** * Candidates must be 18 years or older with the ability to understand and adhere to all job requirement and safety guidelines in English * High school diploma or equivalent required; some college or relevant experience preferred * Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues * Ability to work in a fast-paced environment, with a high level of energy and enthusiasm * Physical stamina to perform tasks that require standing, walking, and lifting up to 49 pounds, with or without reasonable accommodation * Availability to work part-time between the hours of 8:30 a.m. and 9:30 p.m., with schedules varying week to week **Why You'll Love Working at arenaflex:** * **State-of-the-Art Workplaces:** arenaflex has modern warehouses that are clean, well-organized, and equipped with the latest technology and tools. * **Safety First:** arenaflex prioritizes the safety of its employees, providing protective gear and promoting a culture of safety and well-being. * **Inclusive Workplace:** arenaflex is committed to creating an inclusive workplace that offers a variety of DEI programs and affinity groups, promoting diversity, equity, and inclusion. * **Career Advancement:** arenaflex offers a range of opportunities for career advancement, including free training and development programs, tuition support options, and a commitment to upskilling employees. * **Benefits and Perks:** arenaflex offers a range of benefits and perks, including pay and savings options, healthcare, and a range of other benefits that support the well-being of its employees. **What to Expect:** * A dynamic and fast-paced work environment that requires flexibility and adaptability * Opportunities to work with a diverse team of colleagues and customers * A comprehensive training program that prepares you for success in your role * A competitive salary and benefits package that supports your financial well-being * Opportunities for career advancement and professional growth **How to Get Started:** If you're passionate about delivering exceptional customer service and working in a fast-paced environment, we encourage you to apply for this exciting opportunity. To get started, simply click the "Apply Job" button below, and follow the prompts to submit your application. If you need help with your application or have any questions about the hiring process, please don't hesitate to reach out to our Application Help team. **Equal Employment Opportunity:** arenaflex is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. We are committed to creating an inclusive workplace that promotes diversity, equity, and inclusion. **Contact Us:** If you have a disability and need an accommodation during the application and hiring process, including support for the New Hire Event, or need to initiate a request prior to starting your Day 1, please visit [arenaflex's Disability Accommodation page]( or contact the Applicant-Candidate Accommodation Team (ACAT) at [[email protected]](mailto:[email protected]) or 1-800-123-4567, Monday through Friday, between 6 a.m. and 4 p.m. PT. Apply for this job