**Experienced Customer Service Associate – Amazon Locker+ Retail Location**

Are you a customer-centric individual with a passion for delivering exceptional service? Do you thrive in fast-paced environments and enjoy working with people from diverse backgrounds? If so, we invite you to join the dedicated team at arenaflex, where you'll play a vital role in making the return and pickup of packages convenient for our customers at our Locker+ retail locations. As an Experienced Customer Service Associate at arenaflex, you'll be part of a dynamic team that goes beyond assisting with customer orders – you'll connect personally with our customers and uplift their lives, even if for just a few moments. You'll work in designated retail locations, where it's convenient for our customers, helping facilitate the delivery and return of customer orders. **About arenaflex** arenaflex is a world-renowned e-commerce company that's revolutionizing the way people shop and interact with our brand. With a strong commitment to customer satisfaction, we're constantly innovating and improving our services to meet the evolving needs of our customers. Our mission is to be Earth's most customer-centric company, and we're looking for talented individuals like you to help us achieve this goal. **Key Responsibilities** As an Experienced Customer Service Associate at arenaflex, your duties may include: * Receiving, picking, and stowing customer orders, processing returns, and preparing for delivery * Assisting customers with questions they may have * Working through problem-solving scenarios for customers * Maintaining a clean, safe, and organized workspace * Managing responsibilities for a Locker+ location, including opening and closing site * Using technology like smartphones and handheld devices to sort, scan, and prepare orders * Receiving truck deliveries * Performing physical labor, including lifting up to 49 pounds, with or without reasonable accommodation * Standing and walking during shifts lasting up to five hours, with or without reasonable accommodation * Using carts, dollies, hand trucks, and other gear to move items around * Going up and down stairs (where applicable) * Being available to work part-time between the hours of 8:30 a.m. and 9:30 p.m. with schedules varying week to week **What it's like at arenaflex Locker+ locations** * Safety: Your safety is important to us, so we provide safe working conditions. * Surroundings: You'll be behind a counter, working with customers. Depending on the Locker+ site, you may be working in a Whole Foods Market, a freestanding location, a partner retailer, or even in the lobby of a warehouse. * Activity: You'll be on your feet for the majority of your shift, helping customers and sorting packages. * Temperature: Our Locker+ locations are in comfortable, climate-controlled environments. * Noise level: Sound levels are minimal, what one would expect in a grocery store. * Dress code: Relaxed, with a few rules to follow for safety. Comfortable, closed-toe shoes are required and protective safety footwear are required in select business units. Depending on the role or location, arenaflex provides a $110 Zappos gift code towards the purchase of shoes, in order to have you prepared for your first day on the job. **Why You'll Love arenaflex** We have jobs that fit any lifestyle, state-of-the-art workplaces, teams that support and listen to our associates, and company-driven initiatives and benefits to help support your goals. Our jobs are nearby, with great pay, and offer work-life balance. * Schedule flexibility: Depending on where you work, schedules may include full-time (40 hours), reduced-time (30-36 hours) or part-time (20 hours or less), all with the option of working additional hours if needed. * Shift options: Work when it works for you. Shifts may include overnight, early morning, day, evening, and weekend. You can even have four-day workweeks and three-day weekends. * Anytime Pay: You can instantly cash out up to 70% of your earnings immediately after your shift (for select employee groups). **Our Workplace** Our workplace is unlike any other. * State-of-the-art facilities: We have modern warehouses that are clean and well-organized. * Safety: Your safety is important to us, so we provide protective gear. All teams share safety tips daily. **Our Team** Our team supports and listens to you. * Culture: Be part of an inclusive workplace that offers a variety of DEI programs and affinity groups. * Team environment: Work on small or large teams that support each other in a workplace that's been ranked among the best workplaces in the world. * New skills: Depending on the role and location, you'll learn how to use the latest arenaflex technology – including handheld devices and robotics. **Our Company** Our company supports your goals. * Benefits: Many of our shifts come with a range of benefits that may include pay and savings options, healthcare, peace of mind for you and your family, and more. * Career advancement: We have made a pledge to upskill our employees and offer a variety of free training and development programs, and we also have tuition support options for select employee groups. **Requirements** * Candidates must be 18 years or older with the ability to understand and adhere to all job requirement and safety guidelines in English. **How to Get Started** You can begin by applying above. If you need help with your application or to learn more about our hiring process, you can find support here: Apply for this job