**Experienced Customer Service Associate – Amazon Locker+ Retail Locations**
Are you a people person with a passion for delivering exceptional customer experiences? Do you thrive in fast-paced environments where no two days are ever the same? Look no further than blithequark's Amazon Locker+ Customer Service Associate role. As a key member of our team, you'll play a vital role in making the return and pickup of packages convenient for our customers at our Locker+ retail locations. At blithequark, we're committed to creating a workplace that's as innovative as it is inclusive. Our associates are the heartbeat of our organization, and we're looking for talented individuals who share our passion for customer service, teamwork, and growth. If you're ready to take your career to the next level and join a dynamic team that's shaping the future of retail, we want to hear from you. **Job Overview** As an Amazon Locker+ Customer Service Associate, you'll be the face of blithequark in our Locker+ retail locations. You'll be responsible for providing exceptional customer service, processing orders, and maintaining a clean, safe, and organized workspace. Our associates are the key to delivering a seamless customer experience, and we're looking for individuals who are up for the challenge. **Key Responsibilities** * Receive, pick, and stow customer orders, process returns, and prepare for delivery * Assist customers with questions they may have, providing solutions to their problems and exceeding their expectations * Work through problem-solving scenarios for customers, thinking on your feet and providing creative solutions * Maintain a clean, safe, and organized workspace, adhering to all safety guidelines and protocols * Manage responsibilities for a Locker+ location, including opening and closing site, and ensuring a smooth transition between shifts * Use technology like smartphones and handheld devices to sort, scan, and prepare orders, staying up-to-date with the latest tools and systems * Receive truck deliveries, ensuring that all packages are accurately received and processed **Physical Demands** * Perform physical labor including lifting up to 49 pounds, with or without reasonable accommodation * Stand and walk during shifts lasting up to five hours, with or without reasonable accommodation * Use carts, dollies, hand trucks, and other gear to move items around, ensuring a safe and efficient workflow * Go up and down stairs (where applicable), adhering to all safety guidelines and protocols * Be available to work part-time between the hours of 8:30 a.m. and 9:30 p.m., with schedules varying week to week **What it's like at Amazon Locker+ locations** * Safety: Your safety is our top priority, and we provide a safe working environment with protective gear and regular safety training * Surroundings: You'll be working behind a counter, interacting with customers and processing orders in a comfortable, climate-controlled environment * Activity: You'll be on your feet for the majority of your shift, helping customers and sorting packages in a fast-paced environment * Temperature: Our Locker+ locations are in comfortable, climate-controlled environments, ensuring that you stay cool in the summer and warm in the winter * Noise level: Sound levels are minimal, what you'd expect in a grocery store, allowing you to focus on providing exceptional customer service * Dress code: Relaxed, with a few rules to follow for safety, including comfortable, closed-toe shoes and protective safety footwear in select business units **Why You'll Love Working at blithequark** * Jobs that fit any lifestyle: We offer a range of schedules, including full-time, reduced-time, and part-time, to fit your needs and preferences * State-of-the-art workplaces: Our modern warehouses are clean, well-organized, and equipped with the latest technology to support your success * Teams that support and listen: Our inclusive workplace offers a variety of DEI programs and affinity groups, ensuring that you feel valued and supported * New skills: Depending on the role and location, you'll learn how to use the latest blithequark technology, including handheld devices and robotics * Career advancement: We offer a range of free training and development programs, as well as tuition support options for select employee groups, to help you grow and succeed **Benefits and Perks** * Competitive pay and benefits package, including pay and savings options, healthcare, and more * Anytime Pay: You can instantly cash out up to 70% of your earnings immediately after your shift (for select employee groups) * Flexible scheduling: Depending on where you work, schedules may include full-time, reduced-time, or part-time, with the option of working additional hours if needed * Shift options: Work when it works for you, with shifts available overnight, early morning, day, evening, and weekend * Four-day workweeks and three-day weekends: Enjoy a better work-life balance with our flexible scheduling options **Requirements** * Candidates must be 18 years or older with the ability to understand and adhere to all job requirement and safety guidelines in English * Ability to work in a fast-paced environment, thinking on your feet and providing creative solutions to customer problems * Excellent communication and interpersonal skills, with a passion for delivering exceptional customer service * Ability to lift up to 49 pounds, with or without reasonable accommodation, and stand and walk during shifts lasting up to five hours **How to Get Started** If you're ready to join a dynamic team that's shaping the future of retail, apply now for the Amazon Locker+ Customer Service Associate role at blithequark. Don't miss out on this opportunity to grow and succeed with a company that's committed to innovation, inclusivity, and customer satisfaction. Apply Now! **Equal Employment Opportunity** blithequark is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you have a disability and need an accommodation during the application and hiring process, please visit or contact the Applicant-Candidate Accommodation Team (ACAT) at 888-435-9287, Monday through Friday, between 6 a.m. and 4 p.m. PT. Apply for this job