**Experienced Customer Service Associate – Amazon Locker+ Retail Locations**

**Join arenaflex's dedicated team and make a difference in the lives of our customers by providing exceptional service and support at our Amazon Locker+ retail locations.** **About arenaflex** arenaflex is a leading e-commerce company that is revolutionizing the way people shop and interact with our brand. We are committed to providing an exceptional customer experience, and our Amazon Locker+ retail locations are a key part of that mission. Our team members are the face of our brand, and we are looking for talented and enthusiastic individuals to join our team and help us deliver on our promise of convenience, flexibility, and personalized service. **Job Overview** As an Amazon Locker+ Customer Service Associate, you will be the primary point of contact for our customers at our retail locations. You will be responsible for providing exceptional service, resolving customer issues, and ensuring that our customers have a positive experience with our brand. You will work in a fast-paced environment, interacting with customers, processing orders, and maintaining a clean and safe workspace. **Key Responsibilities** * Receive, pick, and stow customer orders, process returns, and prepare for delivery * Assist customers with questions and concerns, providing personalized support and solutions * Work through problem-solving scenarios for customers, using your critical thinking and communication skills to resolve issues * Maintain a clean, safe, and organized workspace, adhering to arenaflex's high standards for quality and safety * Manage responsibilities for a Locker+ location, including opening and closing the site, and ensuring that all tasks are completed efficiently and effectively * Use technology, such as smartphones and handheld devices, to sort, scan, and prepare orders * Receive truck deliveries and ensure that all packages are properly processed and stored **Requirements** * Must be 18 years or older, with the ability to understand and adhere to all job requirements and safety guidelines in English * Ability to perform physical labor, including lifting up to 49 pounds, with or without reasonable accommodation * Ability to stand and walk during shifts lasting up to five hours, with or without reasonable accommodation * Ability to use carts, dollies, hand trucks, and other gear to move items around * Ability to go up and down stairs (where applicable) * Availability to work part-time between the hours of 8:30 a.m. and 9:30 p.m., with schedules varying week to week **What it's like at arenaflex's Amazon Locker+ locations** * Safety: Your safety is important to us, so we provide safe working conditions and protective gear. * Surroundings: You'll be behind a counter, working with customers, in a comfortable and climate-controlled environment. * Activity: You'll be on your feet for the majority of your shift, helping customers and sorting packages. * Temperature: Our Locker+ locations are in comfortable, climate-controlled environments. * Noise level: Sound levels are minimal, what one would expect in a grocery store. * Dress code: Relaxed, with a few rules to follow for safety. Comfortable, closed-toe shoes are required, and protective safety footwear are required in select business units. **Why You'll Love arenaflex** * We have jobs that fit any lifestyle, state-of-the-art workplaces, teams that support and listen to our associates, and company-driven initiatives and benefits to help support your goals. * Our jobs are nearby, with great pay, and offer work-life balance. * Schedule flexibility: Depending on where you work, schedules may include full-time (40 hours), reduced-time (30-36 hours) or part-time (20 hours or less), all with the option of working additional hours if needed. * Shift options: Work when it works for you. Shifts may include overnight, early morning, day, evening, and weekend. You can even have four-day workweeks and three-day weekends. * Anytime Pay: You can instantly cash out up to 70% of your earnings immediately after your shift (for select employee groups). **Our Workplace** * State-of-the-art facilities: We have modern warehouses that are clean and well-organized. * Safety: Your safety is important to us, so we provide protective gear. All teams share safety tips daily. * Culture: Be part of an inclusive workplace that offers a variety of DEI programs and affinity groups. * Team environment: Work on small or large teams that support each other in a workplace that's been ranked among the best workplaces in the world. * New skills: Depending on the role and location, you'll learn how to use the latest arenaflex technology – including handheld devices and robotics. **Our Company Supports Your Goals** * Benefits: Many of our shifts come with a range of benefits that may include pay and savings options, healthcare, peace of mind for you and your family, and more. * Career advancement: We have made a pledge to upskill our employees and offer a variety of free training and development programs, and we also have tuition support options for select employee groups. **How to Get Started** * You can begin by applying above. If you need help with your application or to learn more about our hiring process, you can find support here: * Please note that if you already have an active application but are looking to switch to a different site, instead of applying for a new role, you can reach out to Application Help at https;//hiring.amazon.com/contact-us#/ for next steps. * If you have a disability and need an accommodation during the application and hiring process, including support for the New Hire Event, or need to initiate a request prior to starting your Day 1, please visit or contact the Applicant-Candidate Accommodation Team (ACAT). You can reach us by phone at 888-435-9287, Monday through Friday, between 6 a.m. and 4 p.m. PT. **Equal Employment** arenaflex is committed to a diverse and inclusive workplace. arenaflex is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Apply Job! Apply for this job