**Experienced Customer Service Coordinator – Remote Customer Support Team at arenaflex**

Are you a people person with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are ever the same? If so, we want to hear from you! arenaflex is seeking an experienced Customer Service Coordinator to join our remote customer support team, providing top-notch service to our valued customers while working from the comfort of your own home. **Why Join arenaflex?** At arenaflex, we're more than just an airline – we're a global community of passionate individuals who share a common goal: to make a difference in the lives of our customers and employees alike. As a Customer Service Coordinator, you'll be part of a dynamic team that's dedicated to delivering exceptional service, every time, every touchpoint. With a rich history of innovation and a commitment to excellence, arenaflex offers a unique opportunity to grow your career, develop new skills, and make a real impact on our customers' lives. **Job Responsibilities:** As a Customer Service Coordinator, you'll be the face of arenaflex, interacting with customers in a courteous, efficient, and professional manner. Your primary responsibilities will include: * Promoting and selling air travel to the traveling public or freight forwarders * Providing assistance with passenger check-in and load acceptance * Interpreting authorities' guidelines and requirements for domestic and international travel or shipment shipments * Meeting and dispatching planes within set-up times * Providing assistance to distressed passengers and customers * Protecting business assets and revenue * Ensuring a safe and secure travel experience for our customers * Possessing the physical capability and dexterity to perform various job-related duties * Using organizational skills to perform multiple tasks within a limited timeframe * Being self-motivated and requiring minimal supervision * Responding and assisting during safety and emergency situations * Following internal and external regulations and procedures * May be required to drive and operate air stairs to board and deplane passengers * Responsible for the overall performance in the work location and may be required to lead and direct the work of other employees * May be required to perform Passenger Operation Control capabilities, including air-to-ground communication and Tower capabilities **What You'll Need for Success:** To succeed in this role, you'll need: * A high school degree or GED * The ability to read, write, fluently speak, and understand the English language * Bilingual language skills are required in some locations * A valid driver's license as required by local authorities * Must satisfy FAA background checks to qualify for unescorted access to airport security identification display areas (SIDA), if applicable * Must be able to obtain suitable airport authority and/or US Customs security badges, if applicable * Ability to work abnormal and/or prolonged hours, including weekends and holidays * Must be able to work on a regular and timely basis **What You'll Get:** As a valued member of our team, you'll enjoy a range of benefits, including: * Travel Perks: With over 6,800 daily flights across our global network, you'll have access to 365 destinations and the opportunity to explore new places with your loved ones. * Health Benefits: On day one, you'll have access to health, dental, prescription, and vision benefits that will help you stay healthy and thrive. Plus, enjoy digital health visits, flexible spending accounts, and more. * Wellness Programs: We want you to be your best self, which is why our wellness programs offer you the tools, resources, and support you need to succeed. * 401(k) Program: Available upon hire, our 401(k) program offers company contributions to help you save for your future. * Additional Benefits: Enjoy our Employee Assistance Program, pet insurance, and discounts on hotels, cars, cruises, and more. **Join the arenaflex Family:** At arenaflex, we're committed to creating an inclusive and diverse workplace where everyone feels valued and empowered to succeed. Our 20+ Employee Business Resource Groups connect our team members to our customers, suppliers, communities, and shareholders, helping us achieve our goal of making a difference in the lives of our customers and employees alike. **Ready to Take Off?** If you're a motivated and customer-focused individual with a passion for delivering exceptional service, we want to hear from you! Apply now to join our remote customer support team and take your career to new heights with arenaflex. Apply Now! Apply for this job