**Experienced Customer Service Coordinator – Remote Customer Support Team at arenaflex**

Are you a customer service enthusiast looking for a challenging and rewarding role that combines your passion for helping others with the opportunity to work for a global leader in the airline industry? Look no further than arenaflex's Remote Customer Service Careers! As an Experienced Customer Service Coordinator, you will be the face of arenaflex, providing exceptional customer service to our valued clients while working from the comfort of your own home. **Why Join arenaflex's Remote Customer Service Team?** At arenaflex, we believe that our employees are the key to our success. That's why we offer a comprehensive benefits package, competitive pay, and a dynamic work environment that encourages growth and development. As a member of our Remote Customer Service Team, you will have the opportunity to: * Work from the comfort of your own home, with flexible scheduling to fit your needs * Provide exceptional customer service to our valued clients, resolving issues and answering questions in a courteous and professional manner * Collaborate with a team of experienced customer service professionals to achieve our goals and exceed our clients' expectations * Develop your skills and knowledge through ongoing training and development opportunities * Enjoy a comprehensive benefits package, including health, dental, and vision insurance, as well as a 401(k) program and employee assistance program **Job Responsibilities:** As an Experienced Customer Service Coordinator, you will be responsible for: * Providing exceptional customer service to our valued clients, responding to inquiries and resolving issues in a courteous and professional manner * Promoting and selling arenaflex's products and services to our clients, including air travel and freight forwarding * Interpreting and communicating arenaflex's policies and procedures to our clients, ensuring that they understand our services and products * Meeting and dispatching planes within set-up times, ensuring that our clients' needs are met and exceeded * Providing support to troubled passengers and clients, resolving issues and answering questions in a timely and professional manner * Protecting arenaflex's business assets and revenue, ensuring that our clients' information is secure and confidential * Possessing the physical ability and dexterity to perform various job-related duties, including lifting and carrying heavy objects * Using organizational skills to perform multiple tasks within a limited timeframe, prioritizing and managing your workload effectively * Being self-motivated and requiring minimum supervision, working independently and making decisions in a timely and professional manner * Responding and assisting during safety and emergency situations, ensuring that our clients' needs are met and exceeded * Following internal and external regulations and procedures, ensuring that our clients' information is secure and confidential * May be required to drive and operate air stairs to various types of aircraft to enplane and deplane passengers * Responsible for the overall performance in the work location, leading and directing the work of other employees as needed * May be required to perform Passenger Operation Control duties, including air-to-ground communication and Tower duties **All You Will Need for Success:** To be successful in this role, you will need: * A high school degree or GED * The ability to read, write, and speak fluently in the English language * Bilingual language skills are required in some locations * A valid driver's license, as required by local authorities * Must satisfy FAA background checks to qualify for unescorted access to airport security identification display areas (SIDA), if applicable * Must be able to obtain a suitable airport authority and/or US Customs security badge, if applicable * Ability to work abnormal and/or prolonged hours, including weekends and holidays * Must be able to work on a regular and timely basis **What You Will Get:** As a member of arenaflex's Remote Customer Service Team, you will enjoy a comprehensive benefits package, including: * Travel Perks: Ready to explore the world? You, your family, and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. * Health Benefits: On day one, you'll have access to your health, dental, prescription, and vision benefits that will help you live well. And that's just the beginning – we also offer digital health visits, flexible spending accounts, and more. * Wellness Programs: We want you to be the best version of yourself – that's why our wellness programs offer you all the right tools, resources, and support you need. * 401(k) Program: Available upon hire, and depending on the workgroup, company contributions to your 401(k) program are available after one year. * Additional Benefits: Other wonderful benefits include our Employee Assistance Program, pet insurance, and discounts on hotels, cars, cruises, and more. **Feel Free to Be Yourself at arenaflex:** At arenaflex, we believe that our employees are the key to our success. That's why we foster a culture of inclusion and diversity, where everyone feels welcome and valued. Our 20+ Employee Business Resource Groups are dedicated to connecting our employees to our clients, suppliers, communities, and shareholders, helping employees reach their full potential and creating inclusive work environments that meet and exceed the needs of our diverse global customer base. **Apply Now:** Ready to join arenaflex's Remote Customer Service Team and start your journey to success? Apply now and take the first step towards a rewarding and challenging career with a global leader in the airline industry. Apply Job! Apply for this job