**Experienced Customer Service Coordinator – Remote Work Opportunities at blithequark**

Are you a customer service enthusiast with a passion for delivering exceptional experiences? Do you thrive in a fast-paced environment where no two days are the same? If so, we invite you to join our dynamic team at blithequark as an Experienced Customer Service Coordinator. As a key member of our remote customer service team, you will play a vital role in providing top-notch support to our valued customers, while enjoying the flexibility and benefits of working from home. **Why Choose blithequark?** At blithequark, we pride ourselves on being a global leader in the aviation industry, with a rich history of innovation and customer-centricity. Our commitment to excellence is reflected in our state-of-the-art facilities, cutting-edge technology, and a team of dedicated professionals who share a passion for delivering exceptional experiences. As a remote customer service coordinator, you will be part of a diverse and inclusive team that values diversity, equity, and inclusion. **Job Responsibilities:** As an Experienced Customer Service Coordinator, you will be responsible for: * Providing exceptional customer service to our valued customers, responding to their inquiries, and resolving their concerns in a timely and professional manner. * Promoting and selling air travel to the traveling public or freight forwarders, while ensuring that our customers receive the best possible experience. * Assisting with passenger check-in and load acceptance, ensuring that our customers' needs are met and their travel plans are executed smoothly. * Interpreting and communicating authority's guidelines and requirements for domestic and international travel or shipment shipments. * Meeting and dispatching planes within set-up times, ensuring that our operations run smoothly and efficiently. * Providing support to troubled passengers and customers, resolving their issues and ensuring that they receive the best possible experience. * Protecting business assets and revenue, while maintaining a safe and secure environment for our customers and employees. * Possessing the physical capabilities and dexterity to perform various job-related duties, including the use of motor skills. * Using organizational skills to perform multiple tasks within a limited timeframe, ensuring that our customers receive the best possible experience. * Being self-motivated and requiring minimum supervision, while responding and assisting during safety and emergency situations. * Following internal and external regulations and procedures, ensuring that our operations are compliant with industry standards. * May be required to drive and perform air stairs to various types of aircraft to enplane and deplane passengers. * Responsible for the overall performance within the work location and may be required to lead and direct the work of other employees. * May be required to perform Passenger Operation Control capabilities, including air-to-ground communication and Tower capabilities. **What You Will Need for Success:** To be successful in this role, you will need: * A high school degree or GED * The ability to read, write, fluently speak, and understand the English language * Bilingual language skills are required in some locations * An applicable valid driver's license as required by local authorities * Must satisfy FAA criminal history checks to qualify for unescorted admission to privileges to airport security identification display areas (SIDA), if applicable * Must be able to obtain stable suitable airport authority and/or US Customs security badges, if applicable * Ability to work abnormal and/or prolonged hours, including weekends and holidays * Must be able to work on a regular and timely basis **What You Will Get:** As a remote customer service coordinator at blithequark, you will enjoy: * Travel Perks: With our extensive network of over 6,800 daily flights, you and your loved ones can explore 365 destinations around the world. * Health Benefits: On day one, you'll have access to your health, dental, prescription, and vision benefits, as well as digital health visits, flexible spending accounts, and more. * Wellness Programs: We want you to be the best version of yourself, which is why our wellness programs offer you the right tools, resources, and support you need. * 401(k) Program: Available upon hire, and depending on the workgroup, company contributions to your 401(k) program are available after one year. * Additional Benefits: Other wonderful benefits include our Employee Assistance Program, pet insurance, and discounts on hotels, cars, cruises, and more. **Join Our Inclusive Team:** At blithequark, we believe that diversity, equity, and inclusion are the foundation of our dynamic team. Our 20+ Employee Business Resource Groups are dedicated to connecting our employees to our customers, suppliers, communities, and shareholders, while helping employees reach their full potential and creating inclusive work environments that meet and exceed the needs of our diverse global customer base. **Apply Now:** If you're a customer service enthusiast with a passion for delivering exceptional experiences, we invite you to apply for this exciting opportunity to join our remote customer service team at blithequark. Don't miss out on this chance to work with a global leader in the aviation industry, while enjoying the flexibility and benefits of working from home. Apply now and take the first step towards a rewarding career with blithequark! Apply for this job