**Experienced Customer Service/Inside Sales Representative – Driving Growth and Excellence at blithequark**

Remote, USA Full-time
Are you a customer-centric professional with a passion for delivering exceptional service and driving business growth? Do you thrive in fast-paced environments where no two days are ever the same? If so, we invite you to join the dynamic team at blithequark, where innovation meets customer satisfaction. As an Experienced Customer Service/Inside Sales Representative at blithequark, you will play a vital role in supporting our growing customer base and driving revenue growth through effective sales and service strategies. You will be part of a collaborative and supportive team environment, where your skills and expertise will be valued and nurtured. **About blithequark** blithequark is a leading organization in the industry, renowned for its commitment to excellence, innovation, and customer satisfaction. Our team is dedicated to delivering exceptional service and support to our clients, and we are seeking a talented and motivated individual to join our ranks. **Key Responsibilities** As an Experienced Customer Service/Inside Sales Representative at blithequark, your key responsibilities will include: * Assisting the Supervisor with training new team members, ensuring a smooth onboarding process and setting them up for success * Managing order entry, processing customer requests, and resolving any issues in a timely and professional manner * Opening new accounts, building relationships with clients, and identifying opportunities for growth and expansion * Creating Standard Operating Procedures (SOPs) and running reports to optimize business processes and improve efficiency * Supporting field sales reps, providing them with the necessary information and resources to close deals and meet sales targets * Acting as the first point of contact for urgent or escalated issues raised by clients and sales teams, resolving problems promptly and professionally * Assisting the Supervisor with special projects, contributing to the development of new initiatives and strategies to drive business growth * Collaborating with the team to achieve sales and service targets, sharing best practices and expertise to drive excellence **Essential Qualifications** To succeed in this role, you will need: * Two to four years of customer service or administrative support experience, with a proven track record of delivering exceptional service and support * Strong Excel skills, with the ability to analyze data, create reports, and optimize business processes * Experience managing a heavy workload, prioritizing tasks, and meeting deadlines * SAP experience is a plus, but not essential * Proficiency in a Windows environment, with expertise in word processing, spreadsheet applications, and data entry * Excellent communication and interpersonal skills, with the ability to effectively communicate with clients, sales teams, and colleagues * A solution-oriented approach to work, with the ability to identify and resolve moderately complex problems * Flexibility and adaptability, with the ability to work in a fast-paced environment and adjust to changing priorities **Preferred Qualifications** While not essential, the following qualifications would be highly desirable: * Experience in a similar role, with a proven track record of driving sales growth and delivering exceptional customer service * Knowledge of industry trends and best practices, with the ability to stay up-to-date with the latest developments and innovations * Certification in customer service or sales, with a demonstrated commitment to ongoing learning and professional development **Skills and Competencies** To succeed in this role, you will need to possess the following skills and competencies: * Excellent communication and interpersonal skills, with the ability to effectively communicate with clients, sales teams, and colleagues * Strong problem-solving and analytical skills, with the ability to identify and resolve moderately complex problems * Ability to work in a fast-paced environment, prioritizing tasks and meeting deadlines * Flexibility and adaptability, with the ability to adjust to changing priorities and work in a dynamic team environment * Strong Excel skills, with the ability to analyze data, create reports, and optimize business processes * Proficiency in a Windows environment, with expertise in word processing, spreadsheet applications, and data entry **Career Growth Opportunities and Learning Benefits** At blithequark, we are committed to supporting the growth and development of our team members. As an Experienced Customer Service/Inside Sales Representative, you will have access to: * Ongoing training and development opportunities, with a focus on customer service, sales, and industry trends * Mentorship and coaching from experienced team members and leaders * Opportunities for career advancement, with a focus on promoting from within * A dynamic and supportive team environment, where your skills and expertise will be valued and nurtured **Work Environment and Company Culture** blithequark is a collaborative and supportive team environment, where innovation meets customer satisfaction. Our team is dedicated to delivering exceptional service and support to our clients, and we are seeking a talented and motivated individual to join our ranks. * Our office is located in a vibrant and dynamic area, with easy access to public transportation and amenities * We offer a competitive salary and benefits package, with a focus on work-life balance and employee well-being * Our team is passionate about innovation and customer satisfaction, with a focus on staying ahead of the curve and delivering exceptional results **Compensation, Perks, and Benefits** We offer a competitive salary and benefits package, with a focus on work-life balance and employee well-being. Our compensation package includes: * A competitive salary, with a focus on recognizing and rewarding individual and team performance * A comprehensive benefits package, including health insurance, retirement savings, and paid time off * Opportunities for professional development and career advancement, with a focus on promoting from within * A dynamic and supportive team environment, where your skills and expertise will be valued and nurtured **How to Apply** If you are a motivated and customer-centric professional with a passion for delivering exceptional service and driving business growth, we invite you to apply for this exciting opportunity. Please submit your resume and cover letter, highlighting your skills, experience, and qualifications. We look forward to hearing from you and exploring how you can contribute to the success of blithequark. Apply for this job
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