**Experienced Customer Service Representative – Data Entry Remote Jobs (Wfh) at arenaflex**

Remote, USA Full-time
**Job Summary:** Join arenaflex, a leading healthcare and retail organization, as an Experienced Customer Service Representative – Data Entry Remote Jobs (Wfh). In this role, you will be responsible for providing exceptional customer service, handling high-volume client requests, and performing data entry tasks with accuracy and efficiency. As a key member of our team, you will work under direct management, utilizing arenaflex's solution information passage techniques and rules processes to acquire patient and medication data. If you have a passion for delivering outstanding customer experiences and possess excellent communication and technical skills, we encourage you to apply for this exciting opportunity. **About arenaflex:** arenaflex is a leading healthcare and retail organization, committed to making a positive impact on people's lives through better health and well-being. With a legacy of over 100 years, arenaflex has grown to become one of the largest retail pharmacy chains in the United States, serving almost 10 million customers every day. Our mission is to provide an omnichannel experience, with fully integrated physical and digital stages, supported by the latest technology to deliver exceptional products and services to communities across the country. **Work Liabilities:** As an Experienced Customer Service Representative – Data Entry Remote Jobs (Wfh), your primary responsibilities will include: * Utilizing arenaflex's solution information passage techniques and rules processes to acquire patient and medication data, entering information into the proper system. * Handling patient medicine demands within HIPAA guidelines and entering top-off orders for processing. * Investigating to acquire missing medication data, and deciphering clinical truncations (SIG codes). * Settling all data entry related to special cases. * Handling correspondence to patients (inbound calls, chats, messages) and settling outbound decisions to prescribers and patients depending on the situation. * Settling Outsider Oddballs by inspecting, gathering data, making revisions, and resubmitting for processing as per individual arrangement prerequisites. * Settling on phone decisions to guarantors and others to get data, gain abrogate endorsement, or otherwise settle the Outsider Oddballs. * Providing assistance to Pharmacists, both those in the office and those in different areas. * Identifying and communicating issues to senior-level staff as fitting. **Essential Capabilities:** To be successful in this role, you will need to possess the following essential capabilities: * Secondary School Recognition or GED. * Fundamental level PC abilities (for instance: fire up and close down PC, use the mouse to point and snap, begin and close projects, switch between programs, save records, print reports, and additionally access data online). * Essential Web search tools abilities to incorporate opening a program, composing URLs in the right area, utilizing a web crawler, bookmarking a webpage, exploring back/forward/stop fastens, and finishing up structures on the web. * Convey recorded as a hard copy and verbally. * 18 years old or more seasoned. **Preferred Capabilities:** While not required, the following preferred capabilities will make you a strong candidate for this role: * Something like one year of pharmacy professional experience in a retail or call center climate. * Something like a year and a half experience as a pharmacy professional with a testament/enrollment by the state as conceded by the state Leading group of Drug stores or broadly perceived confirmation organization. * Experience giving client care to interior and outer clients, including fulfilling quality guidelines for administrations, and assessment of consumer loyalty. * Middle to cutting-edge level keyboarding abilities (no less than 35 WPM, typing by memory, designing archives). * Familiarity with Spanish and English. **Career Growth Opportunities and Learning Benefits:** As a valued member of our team, you will have access to a range of career growth opportunities and learning benefits, including: * Professional development and training programs to enhance your skills and knowledge. * Opportunities for advancement and career progression within the organization. * A dynamic and supportive work environment that encourages collaboration and teamwork. * A comprehensive benefits package, including health insurance, retirement savings, and paid time off. **Work Environment and Company Culture:** arenaflex is committed to creating a positive and inclusive work environment that values diversity, equity, and inclusion. Our company culture is built on a foundation of respect, empathy, and open communication, and we strive to create a workplace that is welcoming and supportive of all employees. **Compensation, Perks, and Benefits:** As an Experienced Customer Service Representative – Data Entry Remote Jobs (Wfh), you will be compensated with a competitive hourly rate of $27-$35 per hour, depending on your experience and qualifications. You will also have access to a range of benefits, including: * Comprehensive health insurance. * Retirement savings plan. * Paid time off. * Flexible work arrangements, including remote work options. * Access to a range of employee discounts and perks. **How to Apply:** If you are a motivated and customer-focused individual with excellent communication and technical skills, we encourage you to apply for this exciting opportunity. Please visit our website at [insert website URL] to submit your application and join our team at arenaflex. Apply for this job
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