**Experienced Customer Service Representative for Hospitality Business – Part-time, Flexible Schedule**

Are you a customer service enthusiast looking for a part-time opportunity that offers flexibility and a chance to make a real impact? Do you have excellent communication skills, a calm demeanor, and the ability to multitask? If so, we invite you to join the team at blithequark as a Customer Service Representative, working 3 days a week in a remote setting. **About blithequark** blithequark is a dynamic and innovative hospitality business that prides itself on delivering exceptional customer experiences. Our team is passionate about providing top-notch service, and we're looking for like-minded individuals to join our ranks. As a Customer Service Representative, you'll be the face of our company, interacting with customers via phone and text, and providing support to our crew members. If you're a people person with a passion for delivering outstanding service, we want to hear from you! **Key Responsibilities** As a Customer Service Representative at blithequark, you'll be responsible for: * Handling 15-25 calls per day, averaging 6 minutes per call, and providing accurate information and support to customers regarding services and general inquiries. * Responding to text messages and resolving customer inquiries promptly, ensuring every customer receives exceptional service. * Troubleshooting any issues and escalating when necessary, using your problem-solving skills to resolve complex problems. * Managing the crew's weekly schedules, ensuring all shifts are covered and any last-minute changes are addressed. * Monitoring the crew's group chat from 11:00 AM to 4:00 PM PST to address questions, solve problems, and provide guidance as needed. * Regularly checking and responding to company emails, ensuring prompt communication with customers and internal team members. * Responding to guest reviews, ensuring professional and courteous communication at all times. **Qualifications** To succeed in this role, you'll need: * Excellent verbal and written communication skills, with the ability to communicate effectively with customers and internal team members. * The ability to multitask and prioritize tasks effectively, managing multiple calls and tasks simultaneously. * Strong problem-solving skills and the ability to remain calm under pressure, even in high-stress situations. * Proficiency in using email, messaging apps, and phone systems, with the ability to learn new systems quickly. * The ability to manage time effectively and work independently, with minimal supervision. * Previous experience in customer service or scheduling is a plus, but not required. **Work Environment** As a remote position, you'll have the flexibility to work from the comfort of your own home, with a reliable internet connection and a quiet workspace. You'll be available during the designated on-call hours of 9:00 AM - 9:00 PM PST on the scheduled days, with a 12-hour shift and day shift schedule. **Compensation and Benefits** * $150/day, with a guaranteed minimum of 36 hours per week * Flexible schedule, allowing you to balance work and personal life * Work from home, with a quiet and comfortable workspace * Opportunities for career growth and professional development * Competitive pay and benefits package **How to Apply** If you're a motivated and customer-focused individual looking for a part-time opportunity that offers flexibility and a chance to make a real impact, we invite you to apply to this exciting role at blithequark. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you! **About the Application Process** The application process for this role will involve a series of assessments and interviews, designed to evaluate your skills, experience, and fit for the role. We're looking for candidates who are passionate about delivering exceptional customer service, with a strong work ethic and a commitment to excellence. If you're selected to move forward in the process, you'll have the opportunity to learn more about our company culture and values, and to ask questions about the role and our team. **What to Expect** As a Customer Service Representative at blithequark, you can expect: * A dynamic and supportive work environment, with a team of passionate and dedicated professionals. * Opportunities for career growth and professional development, with a focus on customer service and hospitality. * A competitive pay and benefits package, with a flexible schedule and work-from-home arrangement. * The chance to make a real impact, delivering exceptional customer experiences and driving business growth. Don't miss out on this exciting opportunity to join the team at blithequark! Apply today and take the first step towards a rewarding and challenging career in customer service. Apply for this job