**Experienced Customer Service Representative – Providing Exceptional Support to Customers Across the Nation**

Remote, USA Full-time
Are you a people person with a passion for delivering exceptional customer experiences? Do you thrive in fast-paced environments where no two days are ever the same? If so, we want to hear from you! blithequark is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our support team, you will play a vital role in ensuring that our customers receive the highest level of service and support, every time. **About blithequark** At blithequark, we pride ourselves on being a leader in the industry, with a rich history dating back to 1945. Our commitment to innovation, customer satisfaction, and community involvement has earned us a reputation as a trusted partner for do-it-yourself movers and their households. With a strong focus on health and wellness, we strive to create a culture that supports the well-being of our employees and the communities we serve. **Customer Service Representative Responsibilities** As a Customer Service Representative at blithequark, you will be responsible for: * Providing exceptional customer service to customers inside and outside our centers, ensuring that their needs are met and exceeded. * Utilizing smartphone-based U-Scan technology to manage rentals and inventory, ensuring accuracy and efficiency. * Moving and hooking up U-Haul trucks and trailers, ensuring safe and secure transportation for our customers. * Cleaning and inspecting equipment on the lot, including checking fluid levels and performing routine maintenance tasks. * Answering questions and educating customers regarding our products and services, providing solutions to their needs. * Preparing rental invoices and accepting equipment returned from rental, ensuring accurate and timely processing. * Installing hitches and trailer wiring, ensuring safe and secure connections. * Filling propane (certification offered through blithequark upon employment), ensuring safe and efficient fueling. * Driving a forklift (certification offered through blithequark upon employment), ensuring safe and efficient material handling. * Participating in ongoing continuous education through blithequark University, staying up-to-date on the latest products, services, and industry trends. **Customer Service Representative Minimum Qualifications** To be considered for this role, you must possess: * A valid driver's license and ability to maintain a good driving record. * A high school diploma or equivalent. **Work Environment** As a Customer Service Representative, you will work in a fast-paced environment with moderate risks or discomforts, requiring special safety precautions. You may be required to use protective clothing or gear, such as masks, goggles, gloves, or shields, to ensure your safety and the safety of others. **Physical Demands** The work requires some physical exertion, including long periods of remaining stationary, moving around indoors and outdoors, positioning yourself to reach objects at varying heights, and moving equipment weighing a minimum of 50 lbs. assisted or unassisted. **Benefits and Perks** As a valued member of our team, you will enjoy a range of benefits and perks, including: * Career stability and opportunities for advancement. * On-the-job education and training. * Mindset App Reimbursement. * Gym Reimbursement Program. * Health insurance & Prescription plans, if eligible. * Paid holidays, vacation, and sick days, if eligible. * Life insurance. * MetLaw Legal program. * MetLife auto and home insurance. * Discounts on Apple products, Dell computers, cell phone plans, hotels, and more. * 401(k) Savings Plan. * Employee Stock Ownership Plan (ESOP). * 24-hour physician available for kids. * Dental & Vision Plans. * Business travel insurance. * You Matter EAP. * LifeLock Identity Theft Protection. * Critical Illness/Group Accident Insurance. * Dave Ramsey’s SmartDollar Program. **Why Join blithequark?** At blithequark, we offer a dynamic and supportive work environment, with opportunities for growth and development. We are committed to creating a culture of health and wellness, and we strive to make a positive impact in the communities we serve. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we want to hear from you! **How to Apply** If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application through our website. We look forward to hearing from you! Apply Now! Apply for this job
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